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MINI of Ramsey - Service Center

Ramsey, NJ

4.9
1,982 Reviews

1,982 Reviews of MINI of Ramsey - Service Center

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December 27, 2011

Carolyn was a great help with meeting all of my needs. I was a walk in for service and she was able to get me in and out quickly. She was very considerate of my needs and spent a lot of time explaining to More

by squire77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolyn
April 01, 2011

This morning's service appointment might have been the best overall service experience I've ever had. My salesperson Spiro Bogris met me just as arrived, found the service manager who promptly test drove More

by Upahg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spiro Bogris(sales), Michael (service advisor), and service manager?, Spiro Bogris
Apr 04, 2011 -

MINI of Ramsey responded

Thank you so much for your review and kind words about our service department. At Prestige MINI, we are just as enthusiastic about your MINI as you are. We're here to answer your questions, address your needs, accessorize, customize and maintain your pride and joy. We are elated to hear that this may have been the “best overall service experience” you’ve ever had. Please let us know if there is anything additional we can do for you. We appreciate your business and look forward to meeting your MINI needs for many years to come. Thank you, Prestige MINI

September 17, 2010

I unexpectedly had problem with icon lit on dashboard (tire too low) and stopped by Prestige Mini, concerned because I have run-flats for first time. It was effortless -Spiro helped me by resetting the More

by charlotte bennett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spiro, Matt, Spiro Bogris
September 14, 2010

Words cannot describe how happy I am with my mini and with the service at this dealer. We purchased our car from Spiro, and his commitment to us did not end after the sales transaction. When we purchase More

by kimmort
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spiro Bogris, Spiro Bogris
July 22, 2010

Service was somewhat slow and did not always find the problem the first time. I found my service representative difficult to reach when I wanted an update on when my car would be ready and if any loaners More

by EllenHewlett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
April 21, 2010

IF NOT FOR MATT HALLIWELL I WOULD PROBELY TAKE SOME OF THE SERVICE AND AUTO BODY SOMEWHERE ELSE HE MAKES IT EASY TO JUSTIFY A LITTLE MORE IN PRICE BEING THAT A DEALER IS USUALLY A BIT HIGHER.ITS WORTH IT More

by GIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MATT HALLIWELL
January 01, 2010

This is the most friendly and helpful dealership I have ever encountered. From the first time my wife and I entered through their door and met our salesman Spiro who answered all our questions and concern More

by piermontpete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spiro; Matt, Spiro Bogris
December 22, 2009

I had a great experience at this dealership. The serviceman was very easy to deal with not only because of his friendliness but his willingness to deal with my recently outdated warrantee. Overall, More

by ldanz16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
matthew halliwell
December 03, 2009

the service department has always been great. this is my second mini and each has been professionally serviced. Matt, the service manager has always been professional, friendly and courteous. He has alway More

by lmeltz1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
matt in service
November 01, 2009

Our Mini was involved in an accident and we brought it to Prestige (where we purchased it) to have it fixed. One excuse after another and a three week promise to fix it has turned into 6 weeks and countin More

by jessler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan DelRio and Marc Lombardo in Service, Alfredo Lisciotto in Sales, Lauren Mark in reception
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