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1,982 Reviews of MINI of Ramsey - Service Center
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March 28, 2018
Great experience Please with service. It was an emergency service and immediate action was taken. Thank you Terry as always for helping and co-coordinating. Thank you Please with service. It was an emergency service and immediate action was taken. Thank you Terry as always for helping and co-coordinating. Thank you Nick for all your support. More
by suchandra.bose1985
Verified Customer
March 28, 2018
After purchase car care Dealer service is excellent as was initial sales ... everyone is very accommodating-from setting up my appointment through waiting for service to fini Dealer service is excellent as was initial sales ... everyone is very accommodating-from setting up my appointment through waiting for service to finish. Very comfortable and relaxed atmosphere. Thank you More
by brendan260
March 28, 2018
MINI Things Matter From the beginning MINI was unlike any other. Fueled by integrity and enthusiasm, their staff always ensure you enjoy the ride. When people love what From the beginning MINI was unlike any other. Fueled by integrity and enthusiasm, their staff always ensure you enjoy the ride. When people love what they do, it shows and quality is never a compromise. The charismatic aura is contagious at MINI and you enjoy being a part of it. It’s why I’ve been coming back for the past 5 years, and why I will continue to. I love my car and will always give it the best. So it makes sense to only go to best...and that I will attest. More
by ANNMARIEB1216
Employees Worked With
Ryan Patti
March 28, 2018
awesome customer service by Ryan! Ryan was terrific. Was extremely, friendly and concerned when I dropped in with my Mini Cooper Countryman unannounced complaining about a very strang Ryan was terrific. Was extremely, friendly and concerned when I dropped in with my Mini Cooper Countryman unannounced complaining about a very strange sound. He checked out the car and took care of the issue and sent it for a quick wash. In and out in short period of time with a quieter, cleaner car! Kathy Kelly More
by JERSEYKELSO
Employees Worked With
Ryan Patti
February 08, 2018
Regular service visit Dealt with Nick Falvo last weekend when I brought my car in for a routine check up. Nick handed me a list of things that were required to be fixed. As Dealt with Nick Falvo last weekend when I brought my car in for a routine check up. Nick handed me a list of things that were required to be fixed. As a brand BMW\Mini can be an expensive when it comes to fixes\repair but Nick explained very clearly the nature of the fix and also how critical it was. That last part I really appreciated so I had a couple of things worked on before I left. The time I had to wait at the dealership for the repairs didn't seem unreasonable and whenever I asked Nick for an update on the job he was courteous and checked with the tech right away. This despite more than usual traffic at the time I visited them. Pretty pleased with this experience at Prestige Mini via Nick Falvo. More
by Anish201
Employees Worked With
Nick Falvo
May 10, 2017
Awesome dealership I came in for service on my 2011 Mini Cooper s on short notice. Ryan helped me out with everything and set me up with a new loaner car to drive while I came in for service on my 2011 Mini Cooper s on short notice. Ryan helped me out with everything and set me up with a new loaner car to drive while my vehicle was in service. He updated me everyday on what was going on and always made sure to call and asked before he completed certain things on the car. When I received my car they even left a large drinking mug in my car after service. Ryan was very helpful and all of the work that was done was done fast and efficiently. Pleasure working with them. More
by Stephenk24
Employees Worked With
Ryan Patti
March 13, 2017
God Customer Service I live in PA and could go to the Mini Cooper dealer in Allentown. However, given that my wife and I bought our first Mini at Ramsey's Prestige and las I live in PA and could go to the Mini Cooper dealer in Allentown. However, given that my wife and I bought our first Mini at Ramsey's Prestige and last year we bought our second Mini from Bob, his expertise, honesty and respect for us we returned to buy our Countrymen. The Prestige Mini team is outstanding. For service? We rather go the extra mile to Ramsey. Rayan and the service crew were awesome and courteous making sure I got all the information I needed to know before performing any work on the car. Thanks guys! More
by Burtart1
Employees Worked With
Ryan Patti
September 01, 2016
service department at Prestige Mini excellent service and accommodating to customers. quality work and exceptional staff. Always a pleasure having competent, skilled knowledgeable employ excellent service and accommodating to customers. quality work and exceptional staff. Always a pleasure having competent, skilled knowledgeable employees working on your vehicle. Staff is friendly and willing to spend time with customers. More
by Frank Eric Fabianich
Employees Worked With
Victor Najjar, Nick Falvo
June 01, 2016
NICK IS THE BEST Everything about my service was a 10+. I was taken on time, the service was complete and I was kept informed throughout the process so I know just wh Everything about my service was a 10+. I was taken on time, the service was complete and I was kept informed throughout the process so I know just what to expect. Although the dealership isn't really close to my home, I will continually purchase from them and highly recommend them to anyone interested in a MINI. More
by Donna Chlopak
Employees Worked With
Nick Falvo
January 30, 2016
Will Change How You View Your Car Dealer I purchased my Mini a few years ago. Its a 2013 Clubman and let me tell you how much I love my car! That aside this a dealer review... My buying I purchased my Mini a few years ago. Its a 2013 Clubman and let me tell you how much I love my car! That aside this a dealer review... My buying experience was remarkable. Bob was my sales guy and he is so nice. Says hi to me everytime I am in the dealership, remembers me by name, and is always interested in my experience with the car. Everyone in the dealership is passionate about their Mini and they really share the same love and passion for the Car. Now getting to the Service. I've had some trouble with my car. Its not perfect and there has been an issue or two here or there. Anytime I have a problem, a loaner is almost always on the table. They will go out of their way to make sure your accomodated as best as possible. If they cant get you a loaner, they set you up with a rental. Really really impressive service offering. I've had a lot of trouble with my wheels, the pot holes in NJ are a mess! So I've gone through so many tires and even rims. I generally deal with Victor every time and he is the man. Really does everything he can to the best he can to service you. They are sooo busy all the time and he'll always find the time to get back to me. He is great with explaining options and always has your interest in mind. He's not goign to try and sell you on something you dont need. He presents you with all of your options and will help you with whichever works best. I also really like that they take the time to show you any issues with the car and bring you into the repair bay so you can see it for yourself. Ive dealt with other dealers from other car brands and none even come close to the level of service offered by Prestige. I love my Mini. Will likely buy another Mini when the time comes, but if I did go for another brand, I dont think I would deal with anyone that is not a Prestige dealer. Unless maybe its just MINI that's so awesome. I just wouldn't go anywhere else. Keep up the phenomenal work. Thank you! More
by sgillen2
