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2,104 Reviews of MINI of Ramsey - Service Center
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June 27, 2018
Great customer service! I blew out a tire on 287 in Oakland (love the NJ highways) one evening and ended up having the car towed since the sidewall was blown out (gotta love I blew out a tire on 287 in Oakland (love the NJ highways) one evening and ended up having the car towed since the sidewall was blown out (gotta love those run flats). Used the key drop and woke up to a text from Ryan saying they had the car and included a link to check on the status of the service. Ryan texted throughout the day giving me updates and costs. Car was ready and spotless when they promised. Thanks for taking care of the car so well! More
by GARYJ2018
Verified CustomerEmployees Worked With
Ryan Patti
June 26, 2018
very good service i was able to schedule a quick service and the representative is very polite and responsive the waiting hours are not too long either and overall qu i was able to schedule a quick service and the representative is very polite and responsive the waiting hours are not too long either and overall quite pleasant and efficient More
by xxue
Employees Worked With
Nick Falvo, Tanya Freeman
June 25, 2018
Excellent service! I trust the Mini service department in Ramsey (which is not something I can say of other auto mechanics). I feel like they genuinely care about my car I trust the Mini service department in Ramsey (which is not something I can say of other auto mechanics). I feel like they genuinely care about my car and safety, and their prices are reasonable. Nick and Joseph, with whom I recently interacted, are very nice and will do the best they can for you. More
by VSTROIANO
Employees Worked With
Joseph in Service, Nick Falvo
June 25, 2018
Always a great job The service is always great here and the people treat you like family and never worry about the quality of service here and the people are very friend The service is always great here and the people treat you like family and never worry about the quality of service here and the people are very friendly More
by BREITLING93
June 25, 2018
Kept Informed! It was required to keep my Mini overnight because the part(s) were not avilable on the drop off date. Ryan kept me informed of the progress. It was required to keep my Mini overnight because the part(s) were not avilable on the drop off date. Ryan kept me informed of the progress. More
by PJBERNICH
Employees Worked With
Ryan Patti
June 25, 2018
Awesome place Great service, cool staff, short waiting time, and free coffee and bagel. Love this place, keep my MINI fresh like brand new. Will definitely come bac Great service, cool staff, short waiting time, and free coffee and bagel. Love this place, keep my MINI fresh like brand new. Will definitely come back for more services. More
by YUNDI ZHU
Employees Worked With
Nick Falvo, Ryan Patti, Aldreen Marquez
June 22, 2018
Smooth and painless. Great service. Ryan in the Service Department is very professional and attentive. I will continue to use them for all my service needs in the future. Great service. Ryan in the Service Department is very professional and attentive. I will continue to use them for all my service needs in the future. More
by FTROOP38
June 21, 2018
Questionable I gave a poor rating because the car has been leaking oil since the service. Bringing it back today! They also were unable to print me a receipt. I gave a poor rating because the car has been leaking oil since the service. Bringing it back today! They also were unable to print me a receipt. More
by LEEANNMARIE1122
Employees Worked With
Not sure who it was because I have no receipt. You are supposed to be mailing me one.
June 20, 2018
Will not use service center or purchase a car at Mini Ramsey Last year I was at Mini of Ramsey looking to replace my 2010 Mini with a newer model. My experience with sales rep. Dan Vieldhouse was great. Unfortun Last year I was at Mini of Ramsey looking to replace my 2010 Mini with a newer model. My experience with sales rep. Dan Vieldhouse was great. Unfortunately, I was not able to finalize a purchase at that time. The situation has changed and I am now in the market to purchase again. Unfortunately, after the recent experience my mechanic had with my 2010 Mini at your Service Dept., I will not consider purchasing a vehicle from Mini of Ramsey, nor will I use you for parts or service. More
by killshot05
Employees Worked With
Other Employees :
Not sure of the employees involved, Nick Falvo, Ryan Patti, Lamont Williams, Fred Helder, Aldreen Marquez
June 20, 2018
They did what they were supposed to do. I was never notified about this or any other recall. I found out about this one on my own. Because of a recall on a water pump that I wasn't notified I was never notified about this or any other recall. I found out about this one on my own. Because of a recall on a water pump that I wasn't notified of and didn't know about I had to pay for. Why aren't notifications sent out when there is a recall? More
by DOCMODERN
Employees Worked With
Joe F., Nick Falvo
