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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,104 Reviews

2,104 Reviews of MINI of Ramsey - Service Center

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September 11, 2018

Awesome!!!! Every experience I ever had at Mini of Ramsey has been GREAT!!! But this time they topped it. Marc was AWESOME!!! He understood that my car was in t More

by MSDWOJCIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc in service
September 11, 2018

EXCELLENT EXCELLENT EXCELLENT RYAN PATTI WAS EXTREMELY FRIENDLY AND HELPFUL hE EXPLAINED EVERYTHING AND TREATED ME WITH KINDNESS HE IS AN ASSET TO More

by KAISERLONA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
September 11, 2018

Good job Work done was completed in a timely manner and as promised. I appreciated that the car was washed even though it was raining that day. More

by jowied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
September 11, 2018

Awesome We were taken as a walk in to fiix a loose part on he hood.. They took is in even when they are booked that day. It was a Saturday. More

by LANI_ODC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc
September 10, 2018

Excellent Service, Great Customer service Every experience with the service department has been great. Prompt service, great customer service and caring staff. Ryan even noticed I had a child More

by JCTHOMAS408
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
September 10, 2018

TERRIFIC Very professional service and wonderful loaner cars!! Recommend highly. Mini has a great car. Prestige Mini has a great staff and the service departm More

by BAEWCB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Vieldhouse, Nick Falvo, Max Landau
September 10, 2018

Quality of service has dramatically declined I love mini and have owned several of their vehicles. I have serviced my cars at this dealer for 10+ years and I have to say the service went from bei More

by KRISTINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Patti
Sep 17, 2018 -

MINI of Ramsey responded

We are extremely sorry for any inconveniences you have encountered with us. Our service department is severely understaffed and overbooked and we are working our best to get back to giving you the service you deserve. We understand your frustration and take full responsibility.

September 07, 2018

excellent service from Ryan and the repairs excellent service from Ryan and on the required repairs. everything went well from setting up the appointment, getting a loaner, having the repairs do More

by JACK53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
September 06, 2018

Great Service and Stellar Communication The team here is pleasant, thorough and honest. The fact that they text regular updates is so handy and really helps with the experience as well. More

by MEGAN.JOHNSONNJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
September 06, 2018

Repair was on time and worked perfect. But the cost was way Everything was great the car was fixed and given back to me on time exactly when they said but the cost was way to high. More

by SLYSOLSTICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
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