MINI of Ramsey - Service Center

Service done well in a comfortable & friendly environment, Caught a nail in our new 2019 MINI convertible over the weekend and was able to get an immediate appointment. Having rim and tire insurance it took e Caught a nail in our new 2019 MINI convertible over the weekend and was able to get an immediate appointment. Having rim and tire insurance it took extra time before the approval came through but Ryan kept me updated and Ruby our salesperson found a few minutes to say hello and catch up. The waiting area is comfortable and offers snacks and drinks. The car was washed and looked good. Now if they just washed the inside windows it would have been perfect! More

Good customer service reasonable wait time and prices Booked service online, and went in a few minutes late, services provided promptly and questions were answered. Chose to wait while work was being done Booked service online, and went in a few minutes late, services provided promptly and questions were answered. Chose to wait while work was being done. Wait time reasonable and price ok More

SPECIAL PRICE ON ALL WHEEL BALANCING As always, your service department was outstanding. They went up and beyond in meeting my last minute service request. When the service was complete As always, your service department was outstanding. They went up and beyond in meeting my last minute service request. When the service was completed, they drove it to my house and did the loaner exchange at my home. Which saved me a great deal of time. More

the Best! Ryan, my service person was informative, cordial, and walked me through the whole process which took less time than I imagined. Hospitality was very Ryan, my service person was informative, cordial, and walked me through the whole process which took less time than I imagined. Hospitality was very good also. Bagels, coffee, tv, comfortable seating: makes a usually uncomfortable time very comfortable. More

Excellent Courteous, caring and eager to provide a positive experience. There are 7AM, back in a loaner by 7:20AM. Front desk pleasant Joe is terrific Courteous, caring and eager to provide a positive experience. There are 7AM, back in a loaner by 7:20AM. Front desk pleasant Joe is terrific More

Check Engine Light service Light went on: Service staff did a thorough analysis including a scan making sure not to refresh the car since I have an aftermarket tune. Light went on: Service staff did a thorough analysis including a scan making sure not to refresh the car since I have an aftermarket tune. More

Quality service that you can't beat!!! Excellent service as usual. Everything done on time with a professional approach. Keep up the great work!!!!! Joe is always on top of making sure t Excellent service as usual. Everything done on time with a professional approach. Keep up the great work!!!!! Joe is always on top of making sure the service experience is top notch!!! More

Friendly fast service I always love the professional service at Ramsey Mini. And this time is no exception. Max was great in explaining why my gas pressure light was on. O I always love the professional service at Ramsey Mini. And this time is no exception. Max was great in explaining why my gas pressure light was on. Oil change was done quickly. Ryan got me out of there ahead of schedule. Thanks! More

Great Service Prestige Mini of Ramsey is an excellent, customer-oriented dealer who pulls out all the stops for mini owners. If you want great service ask for Joe. Prestige Mini of Ramsey is an excellent, customer-oriented dealer who pulls out all the stops for mini owners. If you want great service ask for Joe. More

Walk in with engine light on I came in without service appointment and stress out because engine light on and fan does not shut off.... grab the first guy available and he was kin I came in without service appointment and stress out because engine light on and fan does not shut off.... grab the first guy available and he was kind and wonderful. Great customer service! More