MINI of Ramsey - Service Center

Above and beyond! At every level the team at MINI of Ramsey goes above and beyond what is asked of them and it is always done professionally and with sincerity. At every level the team at MINI of Ramsey goes above and beyond what is asked of them and it is always done professionally and with sincerity. More

Best service I have ever received at a Dealership This is a supportive and friendly place one doesn't expect with a car dealership. Abe, the General Manager, went beyond his responsibility and did a This is a supportive and friendly place one doesn't expect with a car dealership. Abe, the General Manager, went beyond his responsibility and did a free repair on my car (although it was out of warrantees for this particular issue).. He prides himself on the positive responses from his customers, and is building relationships and gaining trust. I had a terrific salesman, Robert, who was always responsive to my needs and concerns.. And Joe the Service Manager was great.. smart, great communicator and skill.. He easily diagnosed the problem. Also a small point is the coffee is good and the bathrooms are immaculate.. like a fancy hotel. I was stunned when told my car was being detailed after the repair.. I live in Ct and am considering bringing my car to Prestige Mini of Ramsey.. They are so superior to the Dealership I visited in Ct ... I am not suggesting you will get a free repair, but you will get an honest and comprehensive response to your car service needs. and you will feel well cared for.... highly unusual in a dealership. More

super fast, efficient and friendly upon arrival! I came in without an apppointment, hoping for a 10k service on my CooperS, the week between Christmas and New Year's. The guys could not have been nic I came in without an apppointment, hoping for a 10k service on my CooperS, the week between Christmas and New Year's. The guys could not have been nicer or more accomodating. More

Courteous & friendly service Only reason I didn't give 5 stars is because the visit took longer than anticipated because there was a piece of undershielding that came loose that t Only reason I didn't give 5 stars is because the visit took longer than anticipated because there was a piece of undershielding that came loose that they had to fix, but only told me that after everything was done. Overall great job team! More

Fabulous Service As always, great service and professionalism from Prestige MINI. This is my fourth MINI from you, and I am always thoroughly satisfied. There is one t As always, great service and professionalism from Prestige MINI. This is my fourth MINI from you, and I am always thoroughly satisfied. There is one thing though. I did not receive the $100 service special when you spend over $1,000 on maintenance. I’m sure this is just a minor oversight that can be corrected. More

Always excellent service! Every time I've had my car serviced at Prestige Mini/Mini of Ramsey I've been treated well, the service has been complete and there have been no issue Every time I've had my car serviced at Prestige Mini/Mini of Ramsey I've been treated well, the service has been complete and there have been no issues. Ryan Patti is my usual service advisor but since he was away, Mark Mozdziez stepped in. More

Flat tire service Joe was communicative every step of the way. He called to tell me when EZ Care was not open and then called as soon as the car was ready and to tell Joe was communicative every step of the way. He called to tell me when EZ Care was not open and then called as soon as the car was ready and to tell me to come half an hour later so it could get a proper wash. I really appreciated being informed every step of the process. More

Service It was handled expeditiously in a very professional manner especially considering the fact that it was the day before the Christmas and early in the m It was handled expeditiously in a very professional manner especially considering the fact that it was the day before the Christmas and early in the morning More

Brake service Fast, Respectful and Very professional to deal with. I always love bringing my car here coz they really take care of me. The waiting area is always cl Fast, Respectful and Very professional to deal with. I always love bringing my car here coz they really take care of me. The waiting area is always clean and organized which is I always loved too. More

Service excellence From the minute I called and was given an appointment the next morning, to showing up and being given white glove service my experience was terrific. From the minute I called and was given an appointment the next morning, to showing up and being given white glove service my experience was terrific. I was informed of everything that needed to be done, given an accurate timeline and promptly provided with a loaner car. More