2,045 Reviews of MINI of Ramsey - Service Center
Car Tune Up The service I received was, as usual, excellent. When I dropped off my Clubman, they had a loaner waiting for me. I received updates through out the d The service I received was, as usual, excellent. When I dropped off my Clubman, they had a loaner waiting for me. I received updates through out the day and the car was ready for pick up in the afternoon. More
Friendly and Efficient We have been bringing my '04 Mini Cooper to Ramsey for 15 years because they are simply the best. We recommend Ramsey to all our Mini owning friends. We have been bringing my '04 Mini Cooper to Ramsey for 15 years because they are simply the best. We recommend Ramsey to all our Mini owning friends. More
Excellent Service and Professional Behavior Although servicing your car is not something to be enjoyed, the people at Mini Ramsay handle everything perfectly from start to finish. This applies Although servicing your car is not something to be enjoyed, the people at Mini Ramsay handle everything perfectly from start to finish. This applies to the person who booked the appointment and the extremely efficient and pleasant service staff. More
Excellent service! Mini Cooper of Ramsey provided excellent and prompt service. All of the employees that I delt with were polite and helpful. My only complaint is that Mini Cooper of Ramsey provided excellent and prompt service. All of the employees that I delt with were polite and helpful. My only complaint is that my car was not washed as part of the service. More
Friendly Service This was my first experience with Ramsey Mini and I found it personable, competent and efficient. Unfortunately the service reminder on my car was inc This was my first experience with Ramsey Mini and I found it personable, competent and efficient. Unfortunately the service reminder on my car was incorrectly reset and will require another trip. It’s a hike from my hose so one star off. More
Refreshing Honesty After leasing my car and doing most of my service from another MINI dealership in New Jersey, MINI Ramsey is such a refreshing experience. They are so After leasing my car and doing most of my service from another MINI dealership in New Jersey, MINI Ramsey is such a refreshing experience. They are so honest, caring and accommodating. I never feel like they're pushing me to do service I don't need (unlike the other dealership I've dealt with). If I could do it all over, I would have leased my MINI from Ramsey and gone out of my way (I live about 40 miles away) to get my car serviced there for the duration of the lease. Unfortunately, my family has outgrown my MINI so I won't be able to lease a new one in December, but I would recommend this dealership to anyone thinking about getting a MINI. More
Excellent customer service I am happy to say that Ramsey mini has not let me down. They have been willing to take that extra step to ensure customer satisfaction. I am happy to say that Ramsey mini has not let me down. They have been willing to take that extra step to ensure customer satisfaction. More
Great Service! Joe and the service department at Mini of Ramsey were great! I brought in my car unsure of what was wrong with it, figuring just spark plug issue. Whe Joe and the service department at Mini of Ramsey were great! I brought in my car unsure of what was wrong with it, figuring just spark plug issue. When Joe realized that it was much more than just a simple spark plug change, he approached with empathy abound and even brought over the mechanic who was working on my car to show some of what was the problem. Finding out the work would take longer than I had planned for, Joe arranged for me to get a loaner for the day. Even though I was not happy about the issues with my car and having to spend more than I had been mentally prepared to pay, my visit was nothing less of great. Thank You. More
Great experience Joe was wonderful in helping me solve my issue. Super fast! I’ll make sure that Joseph Frasco is in charge of my car’s service next time as well Joe was wonderful in helping me solve my issue. Super fast! I’ll make sure that Joseph Frasco is in charge of my car’s service next time as well More
routine check Routine engine light check. Updated software. I also ordered a spare tire kit. Although 1 part came in wrong, it was not the fault of anyone at the Routine engine light check. Updated software. I also ordered a spare tire kit. Although 1 part came in wrong, it was not the fault of anyone at the dealer and the issue will be resolved by Tuesday. All in all, very happy with the service department. More