MINI of Ramsey - Service Center

Great service and didn't have to wait long Joe was great to work with. He was very professional and pleasant. Terry is a great salesman. I will definitely go back when my lease expires Joe was great to work with. He was very professional and pleasant. Terry is a great salesman. I will definitely go back when my lease expires More

So knowledgable and helpful This mini service is so wonderful! The mechanics are very knowledgable and the service staff is friendly and helpful. The work and service is so effor This mini service is so wonderful! The mechanics are very knowledgable and the service staff is friendly and helpful. The work and service is so effortless and seamless, enjoy my experience there every time I come! More

Great Customer Service Joe Frasco my service advisor listen and had everything checked and fixed. Joe is extremely friendly so when I needed help getting my new phone connec Joe Frasco my service advisor listen and had everything checked and fixed. Joe is extremely friendly so when I needed help getting my new phone connected he made sure that he got Dan to help. Dan was very patient and not only helped me connect my phone but we ran through what I missed. Dan and Joe were very polite and said any time I had questions or needed assistance they would gladly help. Thanks More

Fine service experience Brought my 2019 Mini S convertible in for its first scheduled service. Ryan was as always helpful, pleasant and kept me informed of the status. Some Brought my 2019 Mini S convertible in for its first scheduled service. Ryan was as always helpful, pleasant and kept me informed of the status. Some additional update was required for my car as well which took some additional time but not excessively so. The car was washed nicely as well. While there Ruby our salesperson through whom we bought the car last year came by and we had a pleasant chat. She has always made the Mini experience first class. More

Very Satisfied! I was taking my Mini to change two tires. Customer service was great. They care for their customers. The customer service agent was responsive to all I was taking my Mini to change two tires. Customer service was great. They care for their customers. The customer service agent was responsive to all my questions and explained in full detail what service was needed to my car. Staff was friendly. I would recommend this center to others. More

Great and friendly service I was able to get my Mini serviced quickly even without having an appointment. The service advisor explained all necessary services needed for my mini I was able to get my Mini serviced quickly even without having an appointment. The service advisor explained all necessary services needed for my mini. More

oil change ryan patti updates you every now and then regarding stutus of your service. service done in a timely manner, however, complimentary car wash not avail ryan patti updates you every now and then regarding stutus of your service. service done in a timely manner, however, complimentary car wash not available. More

Decent and courteous! Helpful and personable employees in all positions, good coffee/snacks in the waiting area, clean and comfortable showroom, set Mini of Ramsey apart fr Helpful and personable employees in all positions, good coffee/snacks in the waiting area, clean and comfortable showroom, set Mini of Ramsey apart from other service center options! More

great experience I called service rep Ryan Patti because my 2 door hardtop S was having air conditioning problem. Ryan gave me a next day appointment (which I requeste I called service rep Ryan Patti because my 2 door hardtop S was having air conditioning problem. Ryan gave me a next day appointment (which I requested). He had a loner waiting for me and after complimentary coffee and a bagel I left. He later called me telling me it was a leaky hose that was the problem and the would be ready next day. I picked it up Saturday morning (Ryan was not working that day). It was covered under warranty, no charge. After coffee and a bagel I drove off. Ryan was an excellent service rep, a real gentleman and professional. By the way, the loner was a Countrymen, and I was so impressed with that car. Anyone looking for a crossover should definitely look at a Countryman. More

Mark was amazing and made the process bearable! Mark allowed me to continue to use their beautiful loaner while making the best choice for fixing or replacing my mini. When it came time to buy, I g Mark allowed me to continue to use their beautiful loaner while making the best choice for fixing or replacing my mini. When it came time to buy, I give Mark most of the credit for the sale because if he in the service department hadn’t made it so easy, I wouldn’t have given them the chance to match a great price I found elsewhere. Kudos to Mark in service at Prestige Mini! More