MINI of Ramsey - Service Center

The service department- They were straightforward and were willing to work with me, extremely nice. Sales- Ruby is always kind and goes out of her way to help. Parts: Since i was about to spend mor were willing to work with me, extremely nice. Sales- Ruby is always kind and goes out of her way to help. Parts: Since i was about to spend more than 2k on having the dealer install a tuning kit I asked them to work on the price of the parts. The parts guy did offer a 10% discount but looked at me as if i was stupid. There was no need for that More

Always a great experience with MINI of Ramsey. Our service guy Joe was very nice and let me know what was needed for my mini. Got me out at the time he told me. service guy Joe was very nice and let me know what was needed for my mini. Got me out at the time he told me. More

Great service car was ready super fast everyone was super nice I loved my loaner car, my car was washed as well and helped put on new license plates car was ready super fast everyone was super nice I loved my loaner car, my car was washed as well and helped put on new license plates More

Great Experience I worked with Ryan Patti from the Service Dept. to correct a problem I was experiencing while trying to connect my car to Apple Carplay. He was very I worked with Ryan Patti from the Service Dept. to correct a problem I was experiencing while trying to connect my car to Apple Carplay. He was very patient in trying to solve the problem. I think its fixed now, thanks to Ryan. More

Great job as always Hey just wanted to give Ryan a shout out and thank you so much for such a great job every time I deal with this gentleman I can’t tell you how many th Hey just wanted to give Ryan a shout out and thank you so much for such a great job every time I deal with this gentleman I can’t tell you how many thumbs up I would give him. Also I’m sure that other people are involved in my experience in my car being happy unfortunately I don’t see them I only see Ryan so great job to them. I’m happy to say my car and I am both happy and unfortunately I’m moving back home but I got to tell you if I could take Ryan with me I would. More

Great job! Ryan and the techs did a great job. It was also a pleasure speaking with Spiro. The warranty service was performed perfectly and it was completed in a Ryan and the techs did a great job. It was also a pleasure speaking with Spiro. The warranty service was performed perfectly and it was completed in a timely manner. More

I walk with a concern about a light I had on and ryan was very helpful and took care of the problem best service ever. very helpful and took care of the problem best service ever. More

Friendly, Accommodating, Reasonable Even it was only an oil change this time ($85), they treated me with the same respect as if I am spending $1500 for a service. They found a plastic ca Even it was only an oil change this time ($85), they treated me with the same respect as if I am spending $1500 for a service. They found a plastic cap broken and called me and asked before changing the $7 part. They changed the coolant fluid without any charge after I told them that my daughter topped it off with water this summer. And they washed the car ! With all that I prefer an authorized MINI dealer over any other service station, even with a 2006 MINI. More

NEVER disappointed when I deal with Prestige Mini I received a "message" on my dashboard that I thought was important enough to make an appointment for my Mini to be seen. Once again due to MY erro I received a "message" on my dashboard that I thought was important enough to make an appointment for my Mini to be seen. Once again due to MY error, and lack of understanding, NOTHING was wrong as I misunderstood the direction. Got to the dealership at 7:45 AM and was greeted by RYAN PATTI. After I explained what I thought was the problem, RYAN entered my description into the computer and then...…. we had a good laugh as ONCE AGAIN, I misread the dash. RYAN is SO GOOD at what he does, he managed to tell me what was wrong without pointing out MY mistake. And to ease my concern, RYAN had my car checked out anyway... So off to the lounge I went and as more often then not,, my salesperson RUBY KING showed up. I've dealt with RUBY with each of the 3 Minis I've leased at Prestige and she's always a welcomed sight. I explained the "error" of my ways" and then WE had a good laugh! So all in all, PRESTIGE and the folks I am lucky enough to deal with ... NEVER DISAPPOINT !! More

Again, Excellent Service froM the entire Service Staff! Joe the Service Adviser is an absolute gentleman to deal with and makes you feel comfortable to trust them with your Mini! I bought and service my ca Joe the Service Adviser is an absolute gentleman to deal with and makes you feel comfortable to trust them with your Mini! I bought and service my car at Mini of Ramsey and I can’t express enough how amazing of an experience they are! I drive drive 65 miles to get to them, once you start, you won’t leave! Thanks Again! More