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2,045 Reviews of MINI of Ramsey - Service Center
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February 19, 2020
Excellent! Our Service Advisor Joe was very nice and knew what the problem was right away. Car runs great. I would highly recommend going here to get your Mini Cooper serviced. knew what the problem was right away. Car runs great. I would highly recommend going here to get your Mini Cooper serviced. More
by PAULVALERO
Verified CustomerEmployees Worked With
Jospeh Frasco
February 18, 2020
Ryan is the best and the reason I return regularly. He is honest, goes out of his way to provide good service and not over sell things that the customer doesn’t need. I trust him implicitly. honest, goes out of his way to provide good service and not over sell things that the customer doesn’t need. I trust him implicitly. More
by SNGRLITTLE
Employees Worked With
Ryan Patti
February 18, 2020
Disappointing First Service Experience I leased my Countryman from a dealership in Mt. Laurel, but came to Ramsey for my first service appt. I dealt with Joe mainly, who I would not deal wi I leased my Countryman from a dealership in Mt. Laurel, but came to Ramsey for my first service appt. I dealt with Joe mainly, who I would not deal with again. From the time I walked in, he spoke to me like I was stupid. Not a good first impression. I dropped my car off at 10AM to check something with the sideview mirrors. I didn't hear from him all day, so I called him at 3PM to see what was going on. He said they couldn't figure anything out and it was sitting in the parking lot. I told him I needed to come pick the car up soon - they had had it for 5 hours and initiated no contact from me - and he said they would look at it again and he'd call me back. Still no phone call. I called again at 4PM and he acted irritated that I continued to call and said they still didn't find anything wrong. I came to pick the car up, he was extremely short with me and called a tech to the front to explain to me "how the mirrors worked, in case I just didn't know." He never said thank you, I never got a handshake, he just walked away. Really poor first experience. More
by tck
Employees Worked With
Jospeh Frasco
February 14, 2020
Oil change , tire rotation The service person I dealt with was very accommodating and helpful. The loaner was ready! Everything went smoothly. I was called and texted when my The service person I dealt with was very accommodating and helpful. The loaner was ready! Everything went smoothly. I was called and texted when my Car was ready.p More
by DBGOLD227
Employees Worked With
Jospeh Frasco
February 13, 2020
terrific!!! Always a pleasure doing business with MINI of Ramsey. I have exclusively dealt with this dealership for the last fifteen years.Timely, friendly, effic Always a pleasure doing business with MINI of Ramsey. I have exclusively dealt with this dealership for the last fifteen years.Timely, friendly, efficient and welcoming. A+++++ More
by CHB1945
Employees Worked With
Dan Vieldhouse, Ryan Patti, Lisa Rosado, Jessica Waite
February 13, 2020
Great Service and a great new 2020 Countryman as a loaner!! Loved the loaner. The Countryman will be my next purchase, probably next year when my Clubman's paid off! Ryan did a great job of getting my car in & Loved the loaner. The Countryman will be my next purchase, probably next year when my Clubman's paid off! Ryan did a great job of getting my car in & out of the shop in a timely manner! Thanks! Paul More
by RAVENWOODPAUL
Employees Worked With
Other Employees :
Ryan Patti, Jospeh Frasco
February 11, 2020
I has such a wonderful experience at Mini Cooper of Ramsey. The staff was amazing and I left feeling good about the purchase I made. Thank you!!!!! Ramsey. The staff was amazing and I left feeling good about the purchase I made. Thank you!!!!! More
by officeofthepastor
February 11, 2020
Service and advice requested Everyone there is forthcoming and helpful and Joe is who usually helps my with my car. All and all a positive experience, so much so,I''m convinced n Everyone there is forthcoming and helpful and Joe is who usually helps my with my car. All and all a positive experience, so much so,I''m convinced never to use anyone else. More
by BobEckstein
Employees Worked With
Jospeh Frasco
February 05, 2020
All went as well as it could. Bought maintenance warranty to cover additional costs oil change, etc. which was not given as option when I purchased vehicle. to cover additional costs oil change, etc. which was not given as option when I purchased vehicle. More
by nikki.turturro
Employees Worked With
Ryan Patti
February 03, 2020
Quick service, wonderful service agent. Great overall experience. Got me in very quickly. Very happy with service, and the dealership. The service agent Ryan Patti was the best. experience. Got me in very quickly. Very happy with service, and the dealership. The service agent Ryan Patti was the best. More
by LUCYRED62MD1
Employees Worked With
Ryan Patti
