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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,047 Reviews

2,047 Reviews of MINI of Ramsey - Service Center

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August 21, 2020

Their response is very good, but phone calls don’t get through easily. I have to leave a message and wait for their response. But once the car is in, it’s always taken care gratefully. More

by BEAUTYQUEENRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ysrael Sanchez, Ryan Patti
August 19, 2020

I went in for an oil change and they checked the entire vehicle for me. They were quick and easy. no pressure to do other things. Ryan Patti was SUPER HELPFUL. I will always go to this dealership More

by BART_KELLY70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
August 18, 2020

They were helpful and it was quick. Called me to let me know the progress and that the will be ready next day. Thank you More

by jdadarwala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
August 18, 2020

Everyone has been amazing!!! Very friendly and clean environment. I was kept informed through out the whole process. I even received an email and a text message of the inspection of my vehicle. More

by inna.misyuk
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
August 17, 2020

Service was quick, pleasant, and informative. The only issue was a misinformation of the incoming mileage on my invoice and the service advisor Israel never returned my calls, manager Mark Mozdziez emaile More

by spencej10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ysrael Sanchez
August 14, 2020

They provided prompt, efficient service. They accommodated me immediately on very short notice and were able to identify and repair the issue within 24 hours. More

by RMUNGIOLI
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
August 08, 2020

I felt welcome and safe the whole time, as I waited for my car. My car was treated like royalty, as always. This dealership always goes above and beyond! More

by NATESINGZ
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
August 08, 2020

I am having a troublesome sporadic issue with my Mini. The Service team was helpful with suggestions to remedy the problem. However, the issue continues, sporadically. More

by PCARROLL611
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ysreal Sanchez , Ryan Patti
August 07, 2020

Mark and Ysrael went above and beyond to help with our service visit!!! Thank you for making our service appointment pleasant. Mini of Ramsey is a distance but well worth traveling there for excellent se More

by Toni A Dillon
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ysrael Sanchez
August 05, 2020

Consistency Never had a bad visit since I purchased my MINIs Hard Top in 2014! Clean lobby and AC was pleasant too esp. during a scorching summer day! More

by CARLITO_CABELIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ysarael S
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