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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,047 Reviews

2,047 Reviews of MINI of Ramsey - Service Center

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January 27, 2021

Went for an oil change on my 2017 Mini Cooper S Countryman. Rep. was courteous, honest, and professional. Appreciate the service at Mini of Ramsey. More

by Tom O'D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Feb 03, 2021 -

MINI of Ramsey responded

Hi Tom, On behalf of the MINI of Ramsey team I'd like to thank you for the wonderful review. We are happy to have provided you with a courteous, honest, and professional visit and we look forward to doing so again when you return for any future needs! Until then, enjoy your MINI!

January 27, 2021

Thorough, caring, and quick MINI service. Would 100% recommend them. Mark and Ryan were generous with their time and made a stressful situation so much better. More

by KATHERINETYNAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Feb 03, 2021 -

MINI of Ramsey responded

Hello, thank you for taking the time to share your experience wit MINI of Ramsey. Our team is happy to have provided you with an excellent visit and we truly appreciate your willingness to recommend our services. We look forward to seeing you back for any future MINI needs. Have a great day!

January 23, 2021

Excellent and prompt service. Courteous, efficient, helpful and friendly staff. I would definitely recommend this service center for purchasing and servicing of your auto needs. More

by LVPARK
Customer Service
Recommend Dealer
Yes
Employees Worked With
Gregory Louvat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

MINI of Ramsey responded

Hello, thank you for your recommendation! Our team is happy to have provided you with a Courteous, efficient, helpful and friendly experience and we look forward to working with you again at MINI of Ramsey for any future needs.

January 23, 2021

Friendly, helpful and timely. Good communication, great service and I love the complimentary car wash--very professional staff and convenient location. I do wish the tires weren't so expensive though! More

by sraisch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Jan 25, 2021 -

MINI of Ramsey responded

Hello, Our team is happy to have provided you with a friendly, helpful and timely visit! We truly appreciate you taking the time to share your experience with MINI of Ramsey and hope to see you back in the future!

January 22, 2021

GREAT service and the attention to detail goes above and beyond. Communication was clear and consistent and repairs were done flawlessly. Would recommend highly to anyone! More

by dea.perez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Jan 25, 2021 -

MINI of Ramsey responded

Hello, thank you for your kind recommendation, our team is thrilled to hear you had a great experience and felt our staff communicated with you well! We look forward to seeing you back at MINI of Ramsey for any future needs.

January 21, 2021

Always great service. Repair was done on time and was no inconvenience at all. Parts were not available when we came in for our appointment. Service signed us out a loaner during the waiting period. We li More

by PJFRED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Jan 25, 2021 -

MINI of Ramsey responded

Hello, thank you for taking the time to share your experience with MINI of Ramsey. We are thrilled to know you enjoyed your loaner vehicle and we look forward to helping you when you are ready for your next MINI! Until then, we wish you many memories in your current MINI.

January 20, 2021

Had my mini s in for its first oil change and thank you for taking it in on the same day as scheduling the appointment. Waited for it was done quick and also was washed .Great service and the advisor Ryan More

by JOEYMAFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Jan 25, 2021 -

MINI of Ramsey responded

Hi Joey, thank you for scheduling your first oil change with the MINI of Ramsey team! We are thrilled to know you enjoyed your experience and look forward to working with you again in the future. Until then, enjoy your MINI!

January 19, 2021

Just amazed at this dealership , everyone in this place are so professional and they all work like clock work . We called for service like 2 days before and requested a loaner car, when we arrived our loan More

by ONLYCHILD21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ysrael Sanchez
Jan 25, 2021 -

MINI of Ramsey responded

Hello, thank you for the great review! We are happy to know you have such positive feelings towards your recent visit and our staff truly appreciates your business! We look forward to seeing you back at MINI of Ramsey for any future needs. Have a great day!

January 17, 2021

Always professional, courteous, friendly, and speedy. They even sent me a video of my car getting inspected.I was very impressed. Never had an issue, Ryan is the best! More

by DIAVOLINO1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Jan 18, 2021 -

MINI of Ramsey responded

Hello, thank you for taking the time to share you kind and honest feedback. The MINI of Ramsey team id happy to have provided you with a professional, courteous, friendly, and speedy visit! We look forward to helping you again in the future!

January 16, 2021

Horrible experience. Seemed designed not to offer help, but to provide the most expensive approach to fixing a problem - kind of like a brain transplant for a headache - or arm amputation for hangnail. More

by RAROBBINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Israel
Jan 18, 2021 -

MINI of Ramsey responded

Hello, I regret to hear you feel this way about your recent experience with us. I would like the opportunity to learn more about your recent visit and work towards earning back your business. At your convenience, please contact me at 551.777.5641 Mark Mozdziez Service Manager

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