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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,046 Reviews

2,046 Reviews of MINI of Ramsey - Service Center

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March 08, 2021

It was Very easy to make an appointment, in fact I was able to get one the same day..The service was excellent ..I wanted to wait for my car and had a reasonable wait..and finally the staff was extremely More

by CFSNRS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

MINI of Ramsey responded

Hello, thank you for taking the time to write about your recent experience with MINI of Ramsey. Our team is pleased to know you found your visit to be efficient, friendly and helpful. Please feel free to reach out to us for any future needs and in the meantime, enjoy the road ahead!

March 06, 2021

Excellent service! Ryan was very helpful and friendly, he explained all the details with patiently. I left my cart there for 3 hours, During my service, they gave me a car which was great and comfortable! More

by Mervekaramuknyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Mar 08, 2021 -

MINI of Ramsey responded

Hi Merve, thank you for taking the time to share your experience with Ryan! We are pleased to know he provided you with a friendly, helpful and accommodating service experience and we hope to see you back at MINI of Ramsey for any future needs.

March 02, 2021

I went to Mini of Ramsey for a repair and maintenance. My service team member was Ryan Patti, he was very professional, patiently explained all the work to be done and was very accommodating. The work on the More

by DICL28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Mar 04, 2021 -

MINI of Ramsey responded

Hello, thank you for taking the time to leave this wonderful review! We are happy to hear Ryan provided you with a professional, patient and informative experience and we hope to have you back at MINI of Ramsey for any future needs, Until then, enjoy the road ahead!

March 02, 2021

I really hate all these reviews and questioners from I really hate all these reviews and questioners from almost every business I get in contact with. But because I have always been treated very nice More

by kirsten.berndorff@outlook.com
Recommend Dealer
Yes
Employees Worked With
You are asking too much of me
Mar 04, 2021 -

MINI of Ramsey responded

Hi Kristen, We certainly understand your frustration, however, our team truly appreciates you taking the time to share your experience and provide your feedback as this helps us to ensure our customers are always provided with the best service possible! We are happy to know you have always received excellent customer service while visiting MINI of Ramsey and we hope to see you back for any future needs. Have a wonderful day!

March 02, 2021

the service department is qualified, polite, explain everything needed to be done, and held true to how long the car repair would take. The service members I worked with, Ryan and Mark are top notch. More

by greek lady
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Mar 04, 2021 -

MINI of Ramsey responded

Hello, thank you for taking the time to provide the MINI of Ramsey team with this great feedback! We are happy to provide you with a polite, informative and timely experience each time you visit and we look forward to seeing you back for any future needs. Until then, enjoy the road ahead!

February 24, 2021

Knowledgeable, pleasant Advisor, service tech worked expeditiously, car serviced in no time ,pleasantly surprised before I was able to blink Informed of a couple of things that needed service, opted at More

by elizarda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ysrael Sanchez, Spiro Bogris
Feb 25, 2021 -

MINI of Ramsey responded

Hello, thank you for taking the time to share your experience with MINI of Ramsey! Our team is thrilled to know you had an excellent service experience and hope to have the opportunity to serve you again in the future. Until then, enjoy your MINI!

February 19, 2021

Friendly and knowledgeable, would definitely recommend both dealer and service department. Have been going here for years and still holds up the same quality standard. More

by holly25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Feb 19, 2021 -

MINI of Ramsey responded

Hi Holly, The MINI of Ramsey team would like to thank you for your loyalty over the years as well as for your recommendations! We are thrilled to know you have enjoyed both our sales and service departments and we look forward to having you back for any future needs. Have a great day!

February 19, 2021

Thank so much to Ryan for coordinating the window shield service for my 2017 mini convertible and for providing the clean and awesome loaner car. More

by wm117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Feb 19, 2021 -

MINI of Ramsey responded

Hello, thank you for this great review. Our team is happy to know Ryan provided you with an excellent experience and your window was repaired promptly while you enjoyed your loaner vehicle! We look forward to seeing you back at MINI of Ramsey for any future needs.

February 18, 2021

Had an emergency, was able to take my car the next day, diagnosed and fixed the problem. My person was prompt in getting in touch with me More

by THERESANJOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Feb 19, 2021 -

MINI of Ramsey responded

Hello, thank you for taking the time to share your experience with MINI of Ramsey. Our team is happy to have worked quickly to service your vehicle and get you back on the road! We truly appreciate your kind words and hope to see you back at MINI of Ramsey for any future needs!

February 13, 2021

The service and checkout teams were thorough, professional, accommodating, and very nice in all our interactions. It's always an easy, pleasant experience to return to Ramsey MINI for service. More

by bphil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ysrael (Five stars for him all the way)
Feb 17, 2021 -

MINI of Ramsey responded

Hello, thank you for the great review! Our team is happy to know you always have a pleasant experience and find our processes to be simple and easy! We look forward to seeing you back at MINI of Ramsey for your next service.

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