Back

MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,046 Reviews

2,047 Reviews of MINI of Ramsey - Service Center

Sort by
April 20, 2021

Prompt, cordial and thorough service. 25 work minimum, really? All was good until twenty five word minimum. Minimum word count should be shortened to one. More

by twhelanmail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

MINI of Ramsey responded

Hello, thank you for taking the time to provide this kind and honest feedback. We are pleased to know you enjoyed your service visit and look forward to having you back at MINI of Ramsey for any future needs.

April 20, 2021

Other than waiting for recall parts the service was great . My service agent was right on top of things that concern me . Thanks Mark for taking care my wife baby. More

by postman.63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

MINI of Ramsey responded

Hello, thank you for taking the time to share your experience. We are pleased to know you are happy with the service our team provided for you and we hope to see you back at MINI of Ramsey for any future needs.

April 13, 2021

The staff is Knowledgeable, professional and friendly and the waiting area was very comfortable I would recommend the dealership to anyone looking for top notch service More

by DRJT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

MINI of Ramsey responded

Hello, thank you for this excellent review! Our team is pleased to know you were provided with professional and friendly service and we look forward to having you back for any future needs!

April 11, 2021

Ryan is always a pleasure to interact with and I feel confident in the advice he gives me! I never feel pressured to agree to a service! More

by LRNMUSTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Apr 12, 2021 -

MINI of Ramsey responded

Hello, thank you for taking the time to share your experience here at MINI of Ramsey. Our team is pleased to know you were provided with excellent service and we hope to see you back for any future needs!

April 07, 2021

Ryan was very helpful!Unfortunately due to the seal on Ryan was very helpful! Unfortunately due to the seal on my door failing the whole carpet had to be replaced and the damage under the carpet replaced More

by LMBJ19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Apr 08, 2021 -

MINI of Ramsey responded

Hello, our team is sorry to know of the repairs needed on your MINI. However, we are happy to know Ryan provided you with nice, helpful customer service. Please don't hesitate to reach out to us for any future needs, we are happy to help!

April 06, 2021

The service was fine, but it appeared that masks we optional among the staff and employees. I felt unsafe because they were irresponsible and inconsiderate. I fear that if the workers out front were More

by mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Mozdziez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

MINI of Ramsey responded

Hello, Thank you for bringing this concern to our attention. I assure you we are committed to following CDC guidelines and I apologize you felt unsafe while visiting our dealership. I would like to encourage you to reach out with any further information as we will be looking into this matter. 551.777.5641 Mark Mozdziez General Manager

April 01, 2021

Mini of Ramsey is a great at service. From the moment you start your intake until your car is ready, the service is always pleasant. The waiting area is clean. More

by carolynbonn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Apr 02, 2021 -

MINI of Ramsey responded

Thank you for taking the time to share this review, Carolyn. Our team is pleased to know you have always enjoyed your service visits here at MINI of Ramsey and we hope you will reach out to us for any future car care needs.

April 01, 2021

Everyone was so helpful and accommodating especially Greg and Ryan! I’ve been with this Mini for past 7 years and I still love this place. As long as I drive mini, this place would be my regular~ More

by DHPIANO88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Louvat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Apr 02, 2021 -

MINI of Ramsey responded

Thank you for your loyalty to MINI of Ramsey over the years! Our team is appreciative of your business and we look forward to having you back for any future care care or shopping needs. Have a great weekend!

April 01, 2021

They were great! I was in a hurry & the got everything done in time. Check in with me to let me know what was happening. It all went very smoothly! Very happy! More

by KARBKR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Apr 02, 2021 -

MINI of Ramsey responded

Hello, we are pleased to know our team did a great job of working within your time frame and making the process go smoothly. Please don't hesitate to reach out to MINI of Ramsey for any future needs, we are happy to help!

April 01, 2021

Mark is a pleasure to work with. He is friendly and answered all of my questions. He worked with me to make sure that my tire and wheel policy would cover my new tire. More

by aryleyy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Apr 02, 2021 -

MINI of Ramsey responded

Thank you for this kind review! Our team is thrilled to hear from you and truly appreciates your recognition of Marks hard work! Please don't hesitate to reach out to the MINI of Ramsey team for any future needs.

...
123
...