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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,047 Reviews

2,047 Reviews of MINI of Ramsey - Service Center

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May 25, 2021

I needed new tires so I decided to stop by at Mini Ramsey. As always they delivered. Overall, Jason provided superior customer service. Friendly staff! More

by borischavez76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velasquez
May 25, 2021 -

MINI of Ramsey responded

Hello, we are pleased to know you enjoyed your recent service experience here at MINI of Ramsey and our team would like to thank you for this excellent review. Please don't hesitate to reach out for any future needs, we are happy to help!

May 24, 2021

Great experience and great service. Jason was extremely helpful he made the experience easy and efficient. Great communication and simple process. Highly recommend this team. More

by CC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
May 24, 2021 -

MINI of Ramsey responded

Hello, our team is happy to know Jason provided you with great service and a great experience here at MINI of Ramsey. Please don't hesitate to reach out for any future needs, we are happy to help!

May 21, 2021

Very quick and friendly service also Jason Velazquez the service advisor visually showed me future service issues with no pressure added. Very clean comfortable environment . More

by spencej10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
May 21, 2021 -

MINI of Ramsey responded

Hello, thank you for taking the time to share your recent experience here at MINI of Ramsey! Our team is pleased to know you are satisfied with your visit and we hope to have you back fro any future needs!

May 21, 2021

Ryan was awesome from the service department ! I was upset car was filthy when handed back to me ,not washed and stated on paper that it was. More

by ghostpd23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
May 21, 2021 -

MINI of Ramsey responded

Hello, thank you for taking the time to share this honest feedback. We regret to learn your vehicle was not cleaned, however, we are pleased to know Ryan provided you with excellent service and you are back on the road safely! Have a great weekend!

May 18, 2021

Great and very helpful!!! Solved my tire issue immediately. Fixed it and I was on my way within the hour. Thank you!! Love the service More

by anngobel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
May 18, 2021 -

MINI of Ramsey responded

Thank you for taking the time to share this great review! We are thrilled to know our team repaired your time and got you back on the road in a timely manner. Please don't hesitate to reach out for any future needs!

May 18, 2021

Nicest people to deal with in the car Industry. Keep up the great work customer service number 1 no other deal ship comes close to the level they bring More

by RYANJPATTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
May 18, 2021 -

MINI of Ramsey responded

Hi Ryan, thank you for this positive review and your kind comments! We are thrilled to know you feel this way and certainly appreciate you loyalty to MINI of Ramsey!

May 15, 2021

Had my car serviced for "curb rash." Ryan was clear with timelines and updated me throughout the time the car was in the shop. The loaner was in great shape and I would definitely recommend this service cr More

by KGATENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
May 17, 2021 -

MINI of Ramsey responded

Hello, thank you for taking the time to share this kind recommendation! Our team is pleased to know you were provided with an informative and convenient service visit and we hope to have you back at MINI of Ramsey for any future needs!

May 14, 2021

The service I received at mini this week was excellent. They responded quickly and had my car ready in less than 24 hours. The customer service was excellent and the repairs and service perfect. And as a More

by CMANDARO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
May 14, 2021 -

MINI of Ramsey responded

Hello, thank you for taking the time to share your detailed feedback! We are happy to know you are satisfied with our team members customer service as we ll as the service completed for your vehicle. Please don't hesitate to reach out for any future needs, we are happy to help!

May 10, 2021

Of all the various High-end cars I had over the year this is the best dealer ship of all. The reason is simple, it's because Ryan Patti is my serviceman. More

by NYGENET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
May 10, 2021 -

MINI of Ramsey responded

Hello, thank you for this kind review! We are pleased to know you have enjoyed working with Ryan and truly appreciate your business. Our team looks forward to having you back at MINI of Ramsey for any future needs.

May 07, 2021

Good Morning and thank you fir the opportunity to share my service experience! Always a thorough, expert job... whether big or small.... thank you again for a job week-done! More

by PMCROSSLEY29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
May 07, 2021 -

MINI of Ramsey responded

Hello, thank you for this kind review! Our team is happy to have served you well and we hope to have you back at MINI of Ramsey for any future needs.

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