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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,047 Reviews

2,047 Reviews of MINI of Ramsey - Service Center

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July 14, 2021

I am a grumpy curmudgeon, but I have to say: this place is GREAT. Everyone is always super nice and attentive, the communication is excellent and the service has always been on time and well done. More

by COEDMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Jul 21, 2021 -

MINI of Ramsey responded

Thank you for this review, we're thrilled to see that we could put a smile on your face. We hope to continue making you smile so be sure to stop in again!

July 14, 2021

Great service from start to finish! The staff provided me updates all day and gave me a loaner so that I was not inconvenienced. Then, returned my car clean! More

by KMV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquex
Jul 21, 2021 -

MINI of Ramsey responded

We appreciate you letting us know about your experience with our team, drive safe on the road ahead and we hope to see you back a MINI of Ramsey once again!

July 12, 2021

What is it was actually pretty awesome. Daaniel is not only great service but also great conversation. Elizabeth Gilpin new cars while ninh was being washed and updated. I’ll be back. More

by CORRIGAN_SCOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel at the service desk (from BMW)
Jul 12, 2021 -

MINI of Ramsey responded

We're pleased to hear that Daniel could not only deliver you great service but also great conversation. It's important to connect with customer and make them feel comfortable. Thank you for choosing us and leaving this wonderful review, we look forward to seeing you again at MINI of Ramsey!

July 10, 2021

They were very straight forward and upfront. I appreciate it. Jason was very polite and professional. He took care of everything for me. I definitely will come back. More

by dabebe1029
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velasquez
Jul 12, 2021 -

MINI of Ramsey responded

Thank you for your kind words and review. The Jason and the team here at MINI of Ramsey are pleased to know they could deliver you a five-star experience. We hope to see you again in the future!

July 10, 2021

Dan did his best to help me with a major transmission problem. He tried very hard to see if the service area could fix other issues but to no avail. Ultimately the cost of replacing the transmission was More

by shirleytaylor1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Filenbaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan
Jul 12, 2021 -

MINI of Ramsey responded

Shirley, we're sorry to hear that your transmission went out, that is never fun. Dan and the service team always do their best to make sure the customer is satisfied. We truly appreciate your time and business. Thank you for your feedback on our pricing and we hope to see you again at MINI of Ramsey.

July 08, 2021

Very professional and courteous. From beginning to end, they took care and made sure I understood everything offered to me. I will certainly be doing future business with them. More

by magnesiumag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lauria
3.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Khalifeh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti, DJ Buckley, Jessica Waite
Jul 08, 2021 -

MINI of Ramsey responded

Hello, we are pleased to know you had a professional and courteous visit here at MINI of Ramsey and our team would lik eto thank you for taking the time to share this great review!

July 08, 2021

Excellent communication and service from sales associate Dan and the entire team! Truly appreciated the extended loaner car and my entire experience with your dealership! More

by toliva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
Jul 08, 2021 -

MINI of Ramsey responded

Hello, thank you for taking the time to share your recent experience! Our team is happy to have provided you with a positive and accommodating visit and we hope to have you back at MINI of Ramsey for any future needs!

July 07, 2021

Polite, professional and service done impeccably. I brought the car in for a minor issue and was notified they could take it right in for service that was due and have me out in an hour. Very smooth an More

by ricklambertmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

MINI of Ramsey responded

Hello, thank you for taking the time to share this positive review. We are pleased to know you had a great experience and look forward to having you back at MINI of Ramsey for any future needs. Have a great day!

July 05, 2021

The service was great. The dealership actually took the time to listen to me and to find the actual problem as opposed to just opting for the first diagnosis. This made a tremendous difference as the actua More

by LEYMANLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

MINI of Ramsey responded

Hello, we are pleased to know our team was able to properly repair your vehicle and we would like to thank you for your additional context at the time of your service. Please don't hesitate to reach out to MINI of Ramsey for any future needs, we are happy to help!

July 02, 2021

Great experience from start to finish. The service department was extremely knowledgeable and every aspect was explained tome More

by LAZYDAZE4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Jul 02, 2021 -

MINI of Ramsey responded

Hello, we are pleased to know you had a great experience here at MINI of Ramsey and would like to thank you for this kind review!

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