MINI of Ramsey

very accommodating. had an error message on my dash. was able to schedule an appointment quickly....they gave me a loaner, ordered the part and fixed the problem. painl had an error message on my dash. was able to schedule an appointment quickly....they gave me a loaner, ordered the part and fixed the problem. painless. More

Modern facility with nice waiting lounge. Staff is caring, accommodating and professional. Service rep Jason Velazquez was great Staff is caring, accommodating and professional. Service rep Jason Velazquez was great More

Very professional and taking our Mini in and getting the loaner car ready for use loaner car ready for use More

The service was completed as scheduled and received the report, to. I also had a chance to use your loaner vehicle which was a very nice car! Thank you-! report, to. I also had a chance to use your loaner vehicle which was a very nice car! Thank you-! More

This dealership always makes me feel very welcome and they take the time to explain to you what is going on. they take the time to explain to you what is going on. More

From the minute I arrived I could tell it was well run and well organized dealership! The staff was extremely helpful and friendly. Alex was a true professional and cant say enough about her and how res and well organized dealership! The staff was extremely helpful and friendly. Alex was a true professional and cant say enough about her and how responsive she was with all of my questions. More

Gregory was superb. No pressure and extremely knowledgeable regarding all aspects of the vehicle I leased. He made the whole process painless. He is, without doubt, an a No pressure and extremely knowledgeable regarding all aspects of the vehicle I leased. He made the whole process painless. He is, without doubt, an asset to the dealership. I have already recommended Gregory to friends. First class. Thank you Greg. More

I bought four Mini's from Ramsey so far. They always have a great selection and a no pressure environment. Terry Glattman is a fabulous Salesman and makes the sale smooth and easy. Two thumb They always have a great selection and a no pressure environment. Terry Glattman is a fabulous Salesman and makes the sale smooth and easy. Two thumbs up! More

Both of the sales reps that helped me were professional and knowledgeable. I did enjoy the interaction with them. The one thing I did not like was the fact that I was sold the car with a bent wheel and it and knowledgeable. I did enjoy the interaction with them. The one thing I did not like was the fact that I was sold the car with a bent wheel and it didn’t seem like the general manager was willing to do anything more for the car than already has been done at that point. The service manager even came out and thru our conversation admitted that one of the wheels looked “slightly” bent when car was on the lift but it wasn’t “bad” enough to worry about. The dealer did offer to give me wheel and tire insurance at their cost which was nice and I took it - But unfortunately I was told I’d have to wait at least 30 days to make a claim to use the insurance to fix the wheel issue. As you can imagine driving around for a month on a bent wheel is not a good experience so I had to take matters into my own hands and go fix the bent wheel out of my pocket. Wish the dealer would have at least done something more about the bent wheel other than keep re balancing the tires. Additionally I did pay a 800 dollar dealer fee which included plate and registration service and a thirty day temp plate. It’s been 33 days now since the purchase and I emailed the dealer four days ago about the temp plate expiring but was told that I have to wait another two weeks as there is an issue with the dmv. I was given a letter stating this for curtesy. Problem is I do live in NYC and now I have to somehow survive driving around with an expired temp tag on my car and no way to get registration etc myself. Have to wait on the dealer. I’m just hoping I don’t get in trouble with this expired temp tag because I don’t thing the ticket people care for curtesy letters you know… Thanks More

I have had a great experience in my two visits to Mini of Ramsey - my car came out in much better shape and shining! Ramsey - my car came out in much better shape and shining! More