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MINI of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.8
3,529 Reviews
For most people, a car is way to get someplace. For a MINI of Ramsey Motorist - you know it's different. It's a very cool way to get someplace. It's a very smart way to get someplace. Your MINI of Ramsey is more like your hobby than your "car." More of a passion than mere "transportation." Your MINI of Ramsey make you part of a diverse Community of Motoring Enthusiasts; where individuality is encouraged and celebrated. At MINI of Ramsey, we are just as enthusiastic about your MINI as you are. We're here to answer your questions, address your needs, accessorize, customize and maintain your pride and joy.
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925 Route 17 South

Ramsey, NJ

07446

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Showing 3,529 reviews

February 13, 2023

I had a great experience at MINI of Ramsey with Alex. She was so helpful and was available to answer all the questions I had. More

by christian.zitelli1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexandra Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2023 -

MINI of Ramsey responded

Christian, thank you for reaching out to our team at MINI of Ramsey for your questions. I'm pleased to see Alex provided you with helpful information. If there is anything we can do to help further, please don't hesitate to reach out again.

February 13, 2023

No knowledge of dealership bought on line 3000 miles away. Took too long for delivery. Aren't you sorry you asked More

by J07P30J66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Odd phone people all over the USA
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Feb 14, 2023 -

MINI of Ramsey responded

Thank you for taking the time to share, whether positive or constructive, feedback is always welcomed by our team. I can assure you your comments have been shared with sales management in hope of improving future experiences. Should you have continued concerns, please don't hesitate to reach out. We are here to help!

February 11, 2023

Excellent dealership very helpful Jermey showed us many mini coopers till we found the right one More

by SVLBI63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Jones
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Feb 13, 2023 -

MINI of Ramsey responded

Thank you for taking the time to share your experience with our team. We are happy to know Jeremy helped you find the perfect Mini to fit your needs. We hope you are enjoying the open road and look forward to your next visit.

February 11, 2023

They are a very good and have a great service department. Very convenient and responsive. Was in and out quickly. More

by BILL.GARELICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2023 -

MINI of Ramsey responded

Hi Bill, thank you for this kind feedback in regards to your recent service visit. out team was happy to have gotten you in and out in a timely manner. Have a great week!

February 10, 2023

Mini of Ramsey is outstanding. Response time through text and email is outstanding. Daniel Murphy Very courteous and patient. More

by IKAS1289
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2023 -

MINI of Ramsey responded

Thank you for sharing your experience with our team at MINI of Ramsey. We are happy to know Daniel provided you with excellent communication and courteous service. In the future, please don't hesitate to reach out should any automotive needs arise.

February 10, 2023

Always a pleasure doing business with Ramsey service. Mark is a true treasure and makes sure we are well taken care of. More

by Leone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2023 -

MINI of Ramsey responded

It is always a pleasure doing business with you as well. Thank you for taking the time to review your experience, we look forward to your next visit.

February 09, 2023

As always, Mark and his service department are the best in the business. I will always use Mini of Ramsey service More

by Patrick Powell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2023 -

MINI of Ramsey responded

Patrick, thank you for your loyalty to MINI of Ramsey and our team member, Mark. We will always be here to provide excellent service. Until next time, motor on!

February 09, 2023

Ruby King is by far the best Representative for MIni! Easy,Real,knows her cars! More

by LUCYNAILS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruby King
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2023 -

MINI of Ramsey responded

Hi Lucy, thank you for taking the time to shout out our team member, Ruby! We agree, she is pretty great. If there is anything we can do to help you in the future please keep Ruby and the MINI of Ramsey team in mind.

February 09, 2023

No such thing as 'customer service' AGAIN at this service locatoin. I had scheduled appt for a Tuesday - dropping off the car on Monday afternoon. I had a call on Tuesday letting me know what needed to be More

by mpm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Velazquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2023 -

MINI of Ramsey responded

Hello, I would like to apologize for the level of communication you received on behalf of our team. While I understand your vehicle is back in your possession, I would like to assure you your feedback will be share with our team in hopes of improving future experiences. Should you have any continued concerns, please feel free to contact me directly at 551-777-5641. Mark Mozdziez General Service Manager

February 08, 2023

Had a great experience. Everyone was nice. Great communication. Car done on time. Enjoyed video presentation of the work. Very unique experience. More

by louisalvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 09, 2023 -

MINI of Ramsey responded

Hi Louis, thank you for having your vehicle serviced by our team at MINI of Ramsey. We are pleased to see you found our video summary to be helpful. For any future maintenance needs, we hope to have you back! Until then, motor on!

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