MINI of Ramsey

Buying my car from Suditi Bala-Chin of Prestige Mini was an absolutely wonderful buying experience. Purchasing a new car is never an easy process but with Suditi it was not only a smooth as silk transactio an absolutely wonderful buying experience. Purchasing a new car is never an easy process but with Suditi it was not only a smooth as silk transaction but loads of fun too. Suditi is not only beautiful, but she's bright, and fun, and sweet. And if that weren't enough, Suditi is also a terrific salesperson. She never pushed me into buying extras but she did guide me in the right direction. The end result is my being a very happy, very loyal customer. Now that Carolyn Capazzalo is my service advisor, I am quite happy with the experience in the service department. Carolyn took the time to explain the issues with my car, how long it would take to repair, how it was repaired, and that it was covered by my warranty. Carolyn made me feel comfortable asking questions about my service (even when it was things I should have known) without making me feel like my questions were silly. It was quite obvious that Carolyn is not only well versed in auto mechanics but also in customer service. More

I bought a Mini hardop from them in March. Its a great vehicle. So good that I actually went back and bought a Countryman. The staff works hard to make you happy. Great job Suditi Bala-Chin once again. vehicle. So good that I actually went back and bought a Countryman. The staff works hard to make you happy. Great job Suditi Bala-Chin once again. More

We have been working with Erin for a few months, looking for a used convertible that we never seemed to find with everything we wanted on it. We enjoyed working with Erin, because she was not pushie, calli for a used convertible that we never seemed to find with everything we wanted on it. We enjoyed working with Erin, because she was not pushie, calling us every week, telling us about a car we did not want. She looked very hard for us and stayed in touch to say she was still look from time to time. Erin was as surprised as we were when we called and asked about a clubman, but she found us one just the way we wanted! More

I recently bought a Mini Countryman at your dealership. I was car shopping all weekend and a bit tired of hearing a sales pitch. When I walked into your dealership it was a busy Saturday afternoon. I was I was car shopping all weekend and a bit tired of hearing a sales pitch. When I walked into your dealership it was a busy Saturday afternoon. I was greeted by two friendly ladies at the front desk. I was able to explore the showroom without being chased by a sales person. When I was ready to ask questions I was connected to a sales person within 5 minutes. My salesperson Erin was very knowledgeable about the vehicles. When it was time to talk on price she definitely was respective of my budget and worked hard to find a car that suit my needs. I was there for quite a while trying to make a decision and I appreciate her patience. Did I mention I had an antsy 8 year old with me. Well she was made comfortable too with a cute mini toy car. I love my mini! I would highly recommend your dealership. More

I had a wonderful experience at Prestige MINI. Erin and Franco were very pleasent and easy to work with. So far the MINI Cooper Countryman has been a lot of fun to drive. I definitely would recommend Pre Franco were very pleasent and easy to work with. So far the MINI Cooper Countryman has been a lot of fun to drive. I definitely would recommend Presitge MINI if you plan to purchase a MINI in the future. More

Dealership vibe and our salesperson, Erin Hilyer, made this a very easy experience. Erin was totally helpful and detailed. She read me well. She got what was important to us and didn't give us the hard s this a very easy experience. Erin was totally helpful and detailed. She read me well. She got what was important to us and didn't give us the hard sell. She seemed honest about what she knew and what she needed to find out. Even once sale was made, she was still available and attentive. She remained organized and had solid follow through. On the whole made it a good experience. More

I have leased 4 cars from Prestige Mini on Route 17 and 2 from Suditi and this was the best experience. I made an appointment to see what cars were available on a Friday at 8:30am( Suditi came in early to a from Suditi and this was the best experience. I made an appointment to see what cars were available on a Friday at 8:30am( Suditi came in early to accommodate my schedule}. After reviewing a few options that were available to me she got me the price I was willing to pay for my lease. I expected to pick up the car during the following week. Well, when she said that I v=could pick up the car on Sat at 10 the next day I was amazed.I was there at 9:45 and so was she. We sat down reviewed the lease with with finance and I was out of there with my new mini by 11:00. She even gave me a little present to go with my Mini... Wow . Great service and that is why I keep going back to this dealer. Thank you Suditi. More

A few years ago I went to MINI looking to buy and was rudely dismissed. I wound up buying a "safe" Honda Civic. Ever since, I've regretted my choice as I've always wanted a MINI Cooper Convertible. After rudely dismissed. I wound up buying a "safe" Honda Civic. Ever since, I've regretted my choice as I've always wanted a MINI Cooper Convertible. After much thought, consideration, and prodding from friends who own MINI's, I decided to give the dealership another try. My mother and I could not believe how busy the dealership was in this economy. To me, that says something. We waited about 35 minutes, but it was well worth the wait (I was a walk-in, so I expected to wait a bit). Suditi was pleasant from the moment she walked over to us. She was extensively knowledgeable about the car, the accessories, even about wait times if I wanted certain extra accessories (i.e. - GPS!) I didn't once feel taken advantage of or that I was talking to an unprofessional. I felt so at ease working with her, it was almost like I was buying a car from an old friend. This is my 10th car that I've owned and I can honestly say its the first car I TRULY love. I will be a MINI owner for life now. And add to the great experience I had with Suditi, the dealership itself welcomes you in like you are part of the MINI Family once you become an owner. I think it's awesome. Now, if I could just get my mom to buy one.... More

We found Erin very knowledgeable about the product and was responsive in terms of getting back to us to answer our questions. All and all it was a pleasant experience. was responsive in terms of getting back to us to answer our questions. All and all it was a pleasant experience. More

I bought a MINI in January,2012. Most of dealers welcome potential customers all the tome to sell cars of course, not not all of them take care of customers after sales. The sales associate I bought from, potential customers all the tome to sell cars of course, not not all of them take care of customers after sales. The sales associate I bought from, Spiro, was extra friendly and kind even after sales with great follow up. I brought up my car to service dept yesterday and the service dept was very friendly and accurate, too. I highly recommend this dealer to everyone. More