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MINI of Ramsey
Ramsey, NJ
3,381 Reviews
For most people, a car is way to get someplace. For a MINI of Ramsey Motorist - you know it's different. It's a very cool way to get someplace. It's a very smart way to get someplace. Your MINI of Ramsey is more like your hobby than your "car." More of a passion than mere "transportation." Your MINI of Ramsey make you part of a diverse Community of Motoring Enthusiasts; where individuality is encouraged and celebrated. At MINI of Ramsey, we are just as enthusiastic about your MINI as you are. We're here to answer your questions, address your needs, accessorize, customize and maintain your pride and joy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,381 reviews
December 21, 2012
Brought my fiancé's car in on 12/19 for service and to have a buzzing noise rectified in the rear of the vehicle. Upon driving the car home I noticed the noise was still present. I brou service and to have a buzzing noise rectified in the rear of the vehicle. Upon driving the car home I noticed the noise was still present. I brought the car back the next day (12/20), and later that evening, I was told the car was ready. It wasn't until I got all the way to Ramsey that I was told the buzzing noise "couldn't be replicated," and their fix was to just buckle the rear seat belts. Keep in mind that this was after a test drive with the shop foreman where we both heard the noise. Why would you call someone to tell them their car is ready when it clearly wasn't? The noise was immediately heard the second I pulled onto Route 17. After hours of battling traffic and a completely wasted day, the problem still exists. My past experiences with Prestige Lexus and Prestige BMW should have kept me from entering another Prestige dealership, but we wanted to keep the car serviced where it was originally purchased. After the holiday, I'll be going to another Mini dealer to have competent people check this issue out. This dealership is absurd. ***UPDATE*** I took the Mini to another dealership and the issue was resolved with no static or attitude. Prestige really needs to reassess their service advisors. The unfriendly and cold attitude from Rick Torres didn't help matters that the service at this dealership is horrible. More
by enb2
December 18, 2012
This was my Families 8th MINI from Prestige... Suditi Bala-Chin went above a beyond to make my husband feel he was getting the best deal on this one. I happen to be very involved with the MINI Community Bala-Chin went above a beyond to make my husband feel he was getting the best deal on this one. I happen to be very involved with the MINI Community and in fact know 8 MINI Motoring Advisers and 5 are from other dealers yet Prestige has ALWAYS been my Families choice for sales and service. As I always tell people "Prestige is the Best Dealer in the Northeast. They honestly put the customer above all else"! Even though it was my second MINI (we have 5 currently in the family) Suditi showed me all the aspects of my "New" MINI and some of the new options and controls of my Countryman. She set up my phone and showed me how to set up my satellite radio. She even had 2 new rubber ducks for me. She knows I have a flock of them in my MINIs on display on the dash and back shelf. She truly personalized my buying experience and made me feel (as we call ourselves) like a MINI Peep. I have been to many of the Tri State dealerships on MINI Runs or Events and Prestige’s facility is by far the cleanest, you truly have the friendliest employees (some dealerships you feel invisible at if they know you are not making a purchase),not to mention Best Bathrooms ever seen at a dealership. We will always come meet and bring our Motoring Peeps to the dealer even just to hang out with another friend getting service and no one has ever made us ever feel unwelcome. And we have had up to 10 friends at a time come just visit. Thank You Again Prestige More
by MINIMAX
Employees Worked With
Suditi Bala-Chin
December 12, 2012
Erin was sensational! We leased exactly the car we wanted and she helped us hunt it down in record time. Thanks to her and your amazing staff, I am loving my awesome Country man all 4 this Christmas! and she helped us hunt it down in record time. Thanks to her and your amazing staff, I am loving my awesome Country man all 4 this Christmas! More
by Julianne Downes
December 06, 2012
Needed a new vehicle to replace car totaled in Hurricane Sandy. Dealership was able to meet with me, schedule a test drive and put me in the seat of a new MINI very quickly. Sandy. Dealership was able to meet with me, schedule a test drive and put me in the seat of a new MINI very quickly. More
by mgrohs
Employees Worked With
Michael J Grohs
December 04, 2012
This dealership went beyond my expectations re: flexibility,friendliness and transparency. Dan Veildhouse was exceptionally accommodating to the point that he allowed for my indecision in color,(re flexibility,friendliness and transparency. Dan Veildhouse was exceptionally accommodating to the point that he allowed for my indecision in color,(reordering the car )and flexibility in timing of pick up. At no point did I feel any pressure and both he and Franco as well as Bernadette made it very clear that the entire dealership would provide continued support and service. Hats off to Prestige!! More
by AKARAS
Employees Worked With
Dan Vieldhouse
December 02, 2012
I had an excellent buying experience. Bob Filenbaum provided knowledgable, friendly service. I also received very good insurance and warranty advice prior to closing the deal. provided knowledgable, friendly service. I also received very good insurance and warranty advice prior to closing the deal. More
by Schwarz95
Employees Worked With
November 29, 2012
Both Erin & Franco was AWESOME!! Franco went beyond to assist us in every way he could.. Much kudos 2 Franco!!! EXTREMELY PROFESSIONAL, FRIENDLY & AWESOME OVERALL!!! to assist us in every way he could.. Much kudos 2 Franco!!! EXTREMELY PROFESSIONAL, FRIENDLY & AWESOME OVERALL!!! More
by pono5284
Employees Worked With
Erin & Franco
November 12, 2012
From the minute I walked in to Prestige Mini to the minute I drove off in my new Mini Countryman, I new that my partner and I had chosen the right Mini dealership. Suditi was an absolute pleasure to w minute I drove off in my new Mini Countryman, I new that my partner and I had chosen the right Mini dealership. Suditi was an absolute pleasure to work with. She is very knowledgeable about the Mini brand and is equally as passionate about it. Suditi made me feel like Mini family before I actually made the decision to purchase. She was accomodating to my many requests and entertained all of my mini questions. I will certainly be back to see her and Prestige if and when I need to purchase another Mini. More
by danson54
Employees Worked With
Suditi Bala-Chin
November 12, 2012
AWESOME BUYING EXPERIENCE. PRESTIGE MINI RE-WRITES THE AWESOME BUYING EXPERIENCE. PRESTIGE MINI RE-WRITES THE CAR BUYING EXPERIENCE. THERE ARE CAR DEALERSHIPS AND THEN THERE IS PRESTIGE MINI - TO SEE AWESOME BUYING EXPERIENCE. PRESTIGE MINI RE-WRITES THE CAR BUYING EXPERIENCE. THERE ARE CAR DEALERSHIPS AND THEN THERE IS PRESTIGE MINI - TO SEE WHAT I MEAN, GO TO PRESTIGE MINI. ERIN HILYER IS THE BEST!!!!!!!!! More
by vamsi1
