
MINI of Ramsey
Ramsey, NJ
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,530 reviews
Professional and pleasant Very professional and very customer oriented always a pleasure I always recommend mini from the moment you call the service dept with your problem e Very professional and very customer oriented always a pleasure I always recommend mini from the moment you call the service dept with your problem everyone is very helpful More
Great place to bring your mini for service What can i say this place is great the employees are very courteous Joseph was my adviser he help me in any way that he can he is a gentleman with kno What can i say this place is great the employees are very courteous Joseph was my adviser he help me in any way that he can he is a gentleman with knowledge and principle Terry also replace the battery on my car key without me asking him great personality i commend him on the job that they perform on mi Mini Felix Castillo More
Countryman From the very beginning to the time of delivery I was kept apprised of the benefits of the vehicle and then the subsequent movement from the Netherlan From the very beginning to the time of delivery I was kept apprised of the benefits of the vehicle and then the subsequent movement from the Netherlands to Port Newark and then to the dealership and onto me. This made me feel very comfortable that everything was handled very well. More
Flat tire fixed in a short period of time Excellent service. They serviced my car the same day I came in for a flat tire. I even had a shuttle service back and forth to my office. Excellent service. They serviced my car the same day I came in for a flat tire. I even had a shuttle service back and forth to my office. More
Great experience It is never fun to bring a car in for service but Mini of Ramsey changed that. Making the appointment was easy and when I arrived the turnover was qui It is never fun to bring a car in for service but Mini of Ramsey changed that. Making the appointment was easy and when I arrived the turnover was quick and thorough. Mike went over what the car needed, the waiting area was great and there was coffee, water and food available plus lots of great cars to look at. The work was done in the time I expected and the car was washed when it came back out. Great experience overall. More
lease a new mini robert was honest and knowledgable. answered all my questions, was personable. waiting time for seeing business manager was excessive but did not se robert was honest and knowledgable. answered all my questions, was personable. waiting time for seeing business manager was excessive but did not seem to be the fault of the individuals involved in the leasing process. More
Great Customer Service My salesman Terry is a great salesman. He went above and beyond to make me feel good about my purchase. I would definitely work with him again. My salesman Terry is a great salesman. He went above and beyond to make me feel good about my purchase. I would definitely work with him again. More
Oil Check and Service I scheduled an appointment for oil change and regular service at Mini on a Friday Morning. I was assisted immediately and kept updated on the status o I scheduled an appointment for oil change and regular service at Mini on a Friday Morning. I was assisted immediately and kept updated on the status of my vehicle as it was being serviced. The folks at Mini treat you like family, it is greatly appreciated. More
Service needed after body work. I had minor passenger. Side body repair ($300 in parts) and after the repair was complete I didn’t have any heat in the car. So I stopped by Mini s I had minor passenger. Side body repair ($300 in parts) and after the repair was complete I didn’t have any heat in the car. So I stopped by Mini service and was scheduled for service appointment and a loaner car. Ryan Patti contacted me regularly to let me know the status. More
Terrible Customer Service I planned to buy out my lease, I was forced to drive all the way to the dealership because they refused to do the paperwork via email - and then to ad I planned to buy out my lease, I was forced to drive all the way to the dealership because they refused to do the paperwork via email - and then to add insult to injury, nearly two months after all of the paperwork was signed and submitted and they have all of my current information, I still do not have my updated registration. I was originally told that it was sent out, then that was denied, and then they had to send out a second set of temp plates after the first set expired, and then they needed me to sign the Power of Attorney paperwork again, and then I was told that they needed a copy of my current insurance card - all of which I hand-delivered when I was forced to leave work early to come and sign the paperwork the first time. So here it is, 49 days after I officially bought out my lease and they still have not provided me with my updated registration as promised and cannot tell me when I'll get it, which is the perfect textbook example of poor management. I feel like this is only happening to me because I declined to purchase any of the "extras" that I was offered and that the dealership felt that they did not make enough money from me. I am anxiously waiting to receive my registration so that I never ever have to deal with them again. I would never recommend them to anyone. More