MINI of Ramsey

Met all my expectations The work was very basic, a brake light bulb burned out. They also installed an aftermarket cup holder, the installation of which was a little more co The work was very basic, a brake light bulb burned out. They also installed an aftermarket cup holder, the installation of which was a little more complicated than I had thought. In the end they were able to do it under budget and quickly, and I was very pleased. More

Easy to work with. First Lyndsey, then Ruby made this an easy transaction. We did everything by text and email. When we finally met everything was as promised. Perfect. First Lyndsey, then Ruby made this an easy transaction. We did everything by text and email. When we finally met everything was as promised. Perfect. My second Mini from this dealership, will come back for service too. More

Mark M, Abe K, and Dan V.. are GREAT!!! Mark M., Abe K., and Dan V. are super duper helpful, skilled and professional! THANK YOU! MINI, I recommend that you give them an immediate raise! Mark M., Abe K., and Dan V. are super duper helpful, skilled and professional! THANK YOU! MINI, I recommend that you give them an immediate raise! More

I love Mini in Ramsey! The service department at Mini in Ramsey is fantastic! Ryan did a terrific job keeping us informed regarding service needed and the additional costs The service department at Mini in Ramsey is fantastic! Ryan did a terrific job keeping us informed regarding service needed and the additional costs to expect. The car was ready in an acceptable amount of time especially since it was an emergency visit following a tire blow out on the parkway, More

Efficient and friendly Terry and Abraham were the best, friendly and not pushy. Both gentlemen help me navigate the what,why’s and hows of leasing a new car. Nervous as I wa Terry and Abraham were the best, friendly and not pushy. Both gentlemen help me navigate the what,why’s and hows of leasing a new car. Nervous as I was after an accident, they were reassuring and made sure I took my time before making a big decision. Dan explained patiently all the features of the mini. More

Service was knowledgeable and extremely helpful I went for my first service of my 2018 Countryman. From start to finish the experience was excellent. I walked in and the service tech Mark M was te I went for my first service of my 2018 Countryman. From start to finish the experience was excellent. I walked in and the service tech Mark M was telling me information on my car that I would never have known. He shared with me my car's driving type based on the information provided by the car's electronics. I also had some questions about the car, and they brought Dan the expert on orienting new MINI drivers from Day 1. He was so friendly and remembered me. He was patient and explained everything down to the nitty gritty, and allowed for all of my questions. More

Flawless-Ruby is a true professional Jumping into my new MINI was a dream come true thanks to Ruby, Abe and the dealership. From start to finish, she knew exactly what I was looking for, Jumping into my new MINI was a dream come true thanks to Ruby, Abe and the dealership. From start to finish, she knew exactly what I was looking for, stayed within my budget, and executed the deal with professionalism and integrity. Ruby brought to the table an ease of purchasing the vehicle that I wanted. She knows her cars, specs, and variations of availability. The dealership worked very hard to get me exactly what I wanted. She has a great sense of the MINI experience and shares in the excitement of driving. I would definitely recommend Ruby to anyone seeking out a MINI. In Fact, I recommended Ruby and Ramsey MINI to my neighbors, and they bought one from her and said the same thing about the experience. Michelle handled our paperwork and explained things in a clear, concise manner and did not rush us out of the office. She answered questions and gave us some great tips with regard to the car and how to maximize the experience. The dealership felt like they wanted to sell us a car, and not treat us like we were in a flea market bargaining for the cheapest deal. I would definitely say that Michelle is an asset to the dealership. More

Service Happy w service. Length of time 2 hrs for oil change and look over car seemed a little long but very friendly staff. Never disappointed. Can't seem Happy w service. Length of time 2 hrs for oil change and look over car seemed a little long but very friendly staff. Never disappointed. Can't seem to find out why parking light malfunction comes on every so often. More

Overall GREAT experience My salesman Terry was ans still is a truly nice man. He made my new mini buying experience a fun task. I would recommend him to anyone wanting a Mini. My salesman Terry was ans still is a truly nice man. He made my new mini buying experience a fun task. I would recommend him to anyone wanting a Mini. More

Very pleasant experience Ruby was great not only did she take her time with me but with my son who I bought the car for In my lifetime and I would say the 20 plus vehicles I h Ruby was great not only did she take her time with me but with my son who I bought the car for In my lifetime and I would say the 20 plus vehicles I have purchased she is the first one who ever sat down in the vehicle with me at time of delivery and not only explained but showed me each and every function of the vehicle outstanding More