MINI of Ramsey

Much better than I thought Day before hit a bad pothole , next day tire light came on was heading to a appointment , Felt car wasn’t driving right when I got there saw a nice Day before hit a bad pothole , next day tire light came on was heading to a appointment , Felt car wasn’t driving right when I got there saw a nice hole in my tire and smoke was coming out and panicked .. Called my great salesman Terry Glattman and asked for help,he directed me immediately to Joe in the service department where I was told I could drive the short distance in my car since I had run flats.. they took me right away , replaced the tire and even found time to do a small upcoming service so in about 1 1/4 hrs I was done and on my way very happy and everything was accomplished !!! More

Joe Did everything to help me out. I loved dealing with Joe Frasco. He is friendly and accommodating and was willing to explain my CPO Warranty information. He took his time even tho I loved dealing with Joe Frasco. He is friendly and accommodating and was willing to explain my CPO Warranty information. He took his time even though it was almost time to go home for the night. More

Emergency Service Brought car in without an appointment at 730 am. Diagnosed issues by 9 am. Repaired by 1 pm Just awesome friendly service. Plus coffee. T Brought car in without an appointment at 730 am. Diagnosed issues by 9 am. Repaired by 1 pm Just awesome friendly service. Plus coffee. Thank you More

Above and beyond Jeff was the best service attendant that I've worked with out of all of the dealerships I've frequented. He went above and beyond With recommendations Jeff was the best service attendant that I've worked with out of all of the dealerships I've frequented. He went above and beyond With recommendations for maintenance, as well as suggestions and reminders for getting the most out of my warranty. Thanks Jeff! More

Good way of starting your morning Fast reliable and great customer service! Be back for next service for sure Warm hospitality and great sense of timing To be repeated and recomende Fast reliable and great customer service! Be back for next service for sure Warm hospitality and great sense of timing To be repeated and recomended More

2017 Clubman Service Everyone was very attentive and efficient. I thought I might need some out-of-pocket repairs and I was told I didn’t—which made this service departmen Everyone was very attentive and efficient. I thought I might need some out-of-pocket repairs and I was told I didn’t—which made this service department very credible to me. More

love this service center with appreciation Feel warm in winter: As my engine sign was on because of gas station worker not turning off gas cover tight. This service center help to clean every Feel warm in winter: As my engine sign was on because of gas station worker not turning off gas cover tight. This service center help to clean everything and recheck all safe procedure for me. Love it and so much appreciation. Grace More

Awesome treatment! The service advisors didn't talk down to me like I was some sort of idiot because I was female. I never feel like a dumb girl when I walk out Prestig The service advisors didn't talk down to me like I was some sort of idiot because I was female. I never feel like a dumb girl when I walk out Prestige Mini. That level of customer service is very important to me. More

A breeze! Ryan is one of the best service advisors I have interacted with! Straightforward and honest, funny, and isn't pushy at all to get anything that wasn't Ryan is one of the best service advisors I have interacted with! Straightforward and honest, funny, and isn't pushy at all to get anything that wasn't required or a possible safety issue. His personality and great service will always keep me coming to Ramsey for my services. More

Ryan is awesome!! Ryan is always courteous, informative, and on top of things when it comes to my mini. I have total faith that when he’s taking care of things it’s goi Ryan is always courteous, informative, and on top of things when it comes to my mini. I have total faith that when he’s taking care of things it’s going to be done right! More