MINI of Ramsey

Great Experience! I had a great experience at mini of Ramsey. Greg was very nice and helpful. He answered all my questions and concerns and took the time to show me eve I had a great experience at mini of Ramsey. Greg was very nice and helpful. He answered all my questions and concerns and took the time to show me everything about the car. In the end I leased my very first mini and I couldn’t be happier! More

Excellent and responsive Joe Frasco, account supervisor, was excellent to work with and resolved all my issues. He kept me informed and was quick to resolve the issue with my Joe Frasco, account supervisor, was excellent to work with and resolved all my issues. He kept me informed and was quick to resolve the issue with my radio! More

Excellent service done with great efficiency. Very impressed with how quickly I got in and got out. I was taken right away and my service was completed much faster than I expected. Very impressed with how quickly I got in and got out. I was taken right away and my service was completed much faster than I expected. More

Service Very happy with service..10 out of 10...Every one was friendly and helpful. The experience was positive and wanted to make me come back a gain. Very happy with service..10 out of 10...Every one was friendly and helpful. The experience was positive and wanted to make me come back a gain. More

Worst car experience I should have listened to friends and family when they warned me about mini cooper and bmw leasing and how they don't care about YOU as the customer b I should have listened to friends and family when they warned me about mini cooper and bmw leasing and how they don't care about YOU as the customer but more of how to attempt scheming you. Never have I had such crap customer service and made to feel like it was MY fault that they're understaffed/no car loaners/service "needed". I paid for tire insurance for 3 years only to have them tell me that the "insurance doesn't cover much" and "your sales rep should have informed you of the specifics." Never had to pay for over mileage, tires/excess anything when I leased a Lexus, Toyota or Volkswagen. But I guess they also never made me as the customer feel like an xxx for ever going to lease with them in the first place! Front desk receptionist didn't have any customer service skills to even say hello EVER and the service desk basically brushed me off as though their dealership issues screwing me over for 3 years was "oh well, sorry you got the crap end of the stick" scenario. After 3 years they decide to clean house and it's MY problem that I dealt with horrible service for those 3 years. Newsflash- they haven't cleaned that well clearly! And they could care less if I lease with them again so I'll be sure to tell everyone I know/meet to BOYCOTT MINI/BMW! It's unbelievable that this type of customer service and schemes can exist. Stay clear of this dealership and organization if you value yourself as a customer!!! Thanks for ruining my mini cooper experience that I've wanted since I got my license 20 years ago!!! More

Easy, friendly and honest Terry was a gentlemen through and through. I have always been weary of “car sales men”. Terry was not that at all, he came across as genuine and ans Terry was a gentlemen through and through. I have always been weary of “car sales men”. Terry was not that at all, he came across as genuine and answered our questions honestly and unassumingly. Will recommend 100% More

All the best I have came with some problems in my tire pressure. My car was very fast checked, find the problems and fix it. All this job takes approximately 15-20 I have came with some problems in my tire pressure. My car was very fast checked, find the problems and fix it. All this job takes approximately 15-20 min. Also your technician find very dangerous damage on one of tires. I did not remembered if i have tire insurance but the guy who made all paper work went somewhere and bring my tire insurance, so replacing tire cost me $0!!! I just was chocked what kind of service i did get. My personal thank you to this employer and to everybody of MINI in Paramus you made my day! Boris Kogan, Paramus NJ. More

Pleasant experience The overall experience was pleasant. The used car I got was in great condition. They offered nice service and were transparent about the price. Greg w The overall experience was pleasant. The used car I got was in great condition. They offered nice service and were transparent about the price. Greg was super friendly and helpful. Would recommend. More

Always quick and efficient service This dealership is attentive and pleasant to visit. They go out of their way to help and get the job done in double-quick time. Highly recommended. This dealership is attentive and pleasant to visit. They go out of their way to help and get the job done in double-quick time. Highly recommended. Mark is a fantastic rep. More

Great fast and friendly service visit Joe was very friendly and helpful with my Value Service oil and filter change . I also received a free car checkup and free car wash. Joe was very friendly and helpful with my Value Service oil and filter change . I also received a free car checkup and free car wash. More