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MINI of Portland
Portland, OR
639 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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639 Reviews of MINI of Portland
November 30, 2021
They work really hard to get you into a great car! The experience was great from the start and although the wait was longer than I anticipated, they communicated the details the entire way through the pro experience was great from the start and although the wait was longer than I anticipated, they communicated the details the entire way through the process. More
by juliecusumano
Employees Worked With
Bryn Weigel, Francis Fernandez, David Schmidt
July 29, 2021
I am a loyal MINI owner and was doing the research to trade in my Mini Cooper 4 door hardtop for a Countryman All4 PHEV. I did all the research on the Oregon rebate website and then started a conversatio trade in my Mini Cooper 4 door hardtop for a Countryman All4 PHEV. I did all the research on the Oregon rebate website and then started a conversation w David Schmidt. I planned to lease it--and wrote that in my very first message and he never told me that wasn't an option even when I was asking about mileage etc. I was having electrical work done at the house and he even went so far as to tell me what to have the electrician install ($1000+ expense) and then doesn't tell me until the day the electrician was at my house doing the work that I can't lease it. He was then rude and offered no solutions other than that I could buy with a balloon payment. Mini is supposed to be a no hassle dealership but this definitely feels like a typical car dealership move. I am so disappointed because Mini was so helpful to me years ago when I was rebuilding my credit and I always said I would stick w Mini because of it but this experience is really frustrating. I had met w my accountant and everything and was trying to cover all my bases to make the decision that was right for me and this feels like I was scammed. Now I don't want to give this dealership my business but my only other option is to buy in Seattle and drive it down. I was so excited about this car and had been saving and preparing for it for so long and David Schmidt decided his commission was more important than being transparent with a customer from the beginning. I understand mistakes but I mentioned the lease multiple times in the conversation and he didn't correct me. So I feel like it's kind of shady and that wasn't at all my experience with Mini in the past. More
by MINIgeenmachine
Employees Worked With
David Schmidt
June 07, 2021
What a great team! I’ve enjoyed Mini of Portland What a great team! I’ve enjoyed Mini of Portland since my daughter’s first Mini, but this time I got my own … David Schmidt was so patient, prof What a great team! I’ve enjoyed Mini of Portland since my daughter’s first Mini, but this time I got my own … David Schmidt was so patient, professional, educational and fun to work with. We ordered this little convertible beauty in March and I was lucky enough to get her in June. Great communication along the way, fair trade in value, easy lease process and a lot of new Mini features to learn about. My only regret is my own bad choice of NOT getting navigation. Why did I NOT get navigation?! I’m so appreciative of David, the Sales manager and the rest of the Mini of Portland team … go there! Get your Mini. More
by debrah riedl
Employees Worked With
Kyle in finance was helpful too. , David Schmidt
May 05, 2021
Dave was friendly and helpful. Everything was ready when we arrived so we could get our new mini quickly. No pushing on extras. A good experience. we arrived so we could get our new mini quickly. No pushing on extras. A good experience. More
by Svgpdx
Employees Worked With
David Schmidt
April 26, 2021
Best experience ever buying a car. Dave went the extra mile to make sure I was happy with my purchase. We both got new minis and are super pleased! mile to make sure I was happy with my purchase. We both got new minis and are super pleased! More
by Glynis and Ben
Employees Worked With
Bryn Weigel, David Schmidt
March 26, 2021
My initial requests and my visit to Mini of Portland were all great~ They were ready for my visit, and had the truck, which I bought, all ready for a test drive. However, when I got home, I realized that all great~ They were ready for my visit, and had the truck, which I bought, all ready for a test drive. However, when I got home, I realized that the Car Fax had not been included in my packet of information, so I emailed the sales person, David Schmidt, and asked that he send this to me for my own records. Dave was great through the buying aspect. However, I have now emailed three times for the Car Fax, with NO response at all. Not great follow up to a sale, I would think. More
by butch
Employees Worked With
David Schmidt, Zack Ruhs
March 14, 2021
Krista is the most thoughtful, caring and knowledgeable sales reps we've worked with. She remembered every detail of our family's needs! Fantastic experience! sales reps we've worked with. She remembered every detail of our family's needs! Fantastic experience! More
by Rachel
Employees Worked With
Krista Hall
March 03, 2021
***Mini of Portland Has a Heart***My internally ***Mini of Portland Has a Heart*** My internally water-damaged 1st Gen 2003, rolled into the service bay at Mini of Portland, and essentially died ***Mini of Portland Has a Heart*** My internally water-damaged 1st Gen 2003, rolled into the service bay at Mini of Portland, and essentially died right there, due to the electrical damage caused by a failed sensor which opened all my windows and moon roof in the middle of the night, during a torrential North Coast storm. Inches of rain on the inside of my car the next morning. *Sadface!!!* I was told to try not to worry too much, and was sent home in a 2020 Mini Loaner (FOR A MONTH!!!) while my insurance company was going through the long process of a _vehicle wright-off_ assessment process. (Thank you, Matt...!!!) I returned the loaner and bought a used 2017 Mini Countryman S, AWD SO happy. Just, the best. Thee Best! #hardcoreMiniGurlFan More
by Segrid
Employees Worked With
Paul is a sweetie., Bryn Weigel, Raychel Gainey, Ingrid Padgalskas, David Schmidt, Matthew Webber, Matthew Onuliak, Paul Staton, Anna Householder, Matt Ferris
January 27, 2021
Sales department was not transparent. Any questions or issues we had were not addressed until we were already signing papers... Finance department is a joke- they let us drive a car off without getting a issues we had were not addressed until we were already signing papers... Finance department is a joke- they let us drive a car off without getting approval with the bank 1st for some reason...Then running our credit again with another credit union without our approval and not telling us until we showed up at the dealership again...Couldn’t fix any issues we had, and when we tried to return the car, their management was huge xxxxxxxxx about it even though all the issues we were mad about... they created. Even though they created the issue, they got offended I was cussing at them. Also bragging about how they were a ‘fortune 500”company...really? You can’t even get the basics of customer service down... Writing this review now, as they ended up calling me back today saying they were willing to unwind the deal...Unreal experience. I hope no one ever goes to this dealership they don’t deserve any business. More
by Randers1220
Employees Worked With
Bryn Weigel, Roger Botton, Michael Ruef, Jeremy Bueneman, Ben Flannigan
