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MINI of Ontario

Ontario, CA

4.8
194 Reviews

1251 Auto Center Dr.

Ontario, CA

91761

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194 Reviews of MINI of Ontario

July 13, 2021

Marcos and the ladies in the loaner car dept. were very helpful to me. They were able to answer all my questions and was able to fix and get necessary quotes from the insurance. More

by Riza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcos Centeno
Jul 21, 2021 -

MINI of Ontario responded

Thank you, Riza, for the positive review and rating! We are delighted to know that our team at MINI of Ontario was great, and we look forward to any future visits!

July 09, 2021

I have been coming for the last five years no complaints so far and very happy with Pamela, service and excellent costumers service hope to see her on my next visit More

by jorgebarreda1947
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela
Jul 21, 2021 -

MINI of Ontario responded

Thank you for the positive feedback! We are delighted to know that overall you have had good experiences with us at MINI of Ontario, and we hope that you will continue to choose us in the future!

July 07, 2021

Customer service was professional, very friendly, and accommodating! Definitely love the new features being able to have a full view of the service via video! More

by chantina.turner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Allen
Jul 20, 2021 -

MINI of Ontario responded

Chantina, we are so happy to learn that the service you encountered at MINI of Ontario exceeded your expectations and that you loved the video feature. If you need anything else, we are here for you.

July 03, 2021

Pamela Alden has gone far and above in helping in my situation. She has been professional, and actually listen to my problem and was sympathetic for the way Carmax has treated me. Not only has Pamela be More

by raymondmurray14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug no longer works there. Pamela Aleen was helping me
Jul 20, 2021 -

MINI of Ontario responded

That is so wonderful to see, Raymond! We are so glad to ee that we made your day with our exceptional service. We truly appreciate your kind words for our team. Please let us know if we can be of future service.

June 16, 2021

Excellent service from the moment I was greeted by your staff upon pulling into the service driveway. Pam, our service advisor, was very knowledgeable, kind and communicated throughout the time our Mini Co More

by KH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam
Jul 27, 2021 -

MINI of Ontario responded

That's wonderful to learn! We are thrilled to see that you were treated to exceptional service from start to finish. We enjoyed working on your Mini Countryman and MINI of Ontario welcomes you back at any time.

June 15, 2021

Really liked the video from the mechanic ! Very helpful! Appreciate having a loaner car. Very happy that the service was done the same day. Wish that you would open a dealership in the Palm Springs area wh More

by Janiscuts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcos, Doug Pielemeier
Jul 20, 2021 -

MINI of Ontario responded

Thank you for your awesome review, Janis! We are always happy to be of service and are so glad to see that the video from the mechanic was beneficial for you. Don't hesitate to let us know if there is anything else that MINI of Ontario can do for you.

June 14, 2021

Prompt, efficient and very professional are the three words that come to mind when describing my experience with Mini of Ontario. Thank you for taking great care of my Mini! More

by DOliva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcos Centeno
Jul 29, 2021 -

MINI of Ontario responded

Thank you for the excellent review! Your three kind words are truly appreciated. We love taking care of your Mini and are glad you chose MINI of Ontario for your automotive needs.

June 10, 2021

Excellent service advisor, great video of how the car is maintained and what is needed to secure your vehicle on the road! Truly impressed with technology More

by andrade15802
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Senteno
Jul 20, 2021 -

MINI of Ontario responded

Thank you for sharing your feedback with us! We are happy to learn that the MINI of Ontario Service Department has exceeded your expectations. If there is anything else that we can do for you, please be sure to let us know.

May 31, 2021

Very satisfied with the experience at the dealer. Although I didn’t get a call that my car was ready for pick up until 10 minutes before closing, because of my distance and time of day I had to leave More

by Mr. Beasley
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Doug Pielemeier
Jul 20, 2021 -

MINI of Ontario responded

Thank you for sharing your feedback with us, Mr. Beasley. We are glad to see that your overall impression at MINI of Ontario was a positive one. If there is anything else that we can do for you, please be sure to let us know.

May 10, 2021

Everyone was very nice from beginning to end. I appreciate that they call to remind me of Maintenance needed in keeping Iddy Biddy running good More

by Iddy Biddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcos, Doug Pielemeier
Jul 20, 2021 -

MINI of Ontario responded

That's great to see! We are so happy to learn that Iddy Biddy is running in top-notch condition; we couldn't have it any other way! Please let us know if MINI of Ontario can be of future service to you.

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