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MINI of Ontario

Ontario, CA

4.8
194 Reviews

1251 Auto Center Dr.

Ontario, CA

91761

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194 Reviews of MINI of Ontario

November 03, 2024

Patient with my indecisiveness. Not the least bit pushy or aggressive. Extremely friendly and cooperative. Previous service experience the same. More

by Petrleskow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Escareno, sales
Nov 05, 2024 -

MINI of Ontario responded

Thanks for sharing your positive experience with MINI of Ontario. I'm glad to hear our team provided friendly and patient service. Take care!

October 25, 2024

In the inland empire mini of ontario has the best possible service in souther California. More

by jtplr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morgan , Doug Pielemeier
Oct 26, 2024 -

MINI of Ontario responded

Thank you for sharing your positive feedback about MINI of Ontario.

June 13, 2024

Great salesperson, friendly staff. Clean showroom. Easy parking. Only complaint is waiting time in finance department. More

by henrynebeker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa
Jun 14, 2024 -

MINI of Ontario responded

Thank you for the positive feedback on our sales team and facilities at MINI of Ontario. We appreciate your patience regarding the wait in our finance department. Please feel free to contact us directly with any further feedback or needs.

May 11, 2024

The person who attended us, Morgan. Was amazing. She was respectful, funny, and incredibly helpful. The person who checked my credit score and finances was also incredibly helpful and e More

by amezquitamiranda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morgan , Doug Pielemeier
May 11, 2024 -

MINI of Ontario responded

We appreciate your kind words about our team at MINI of Ontario. We're glad to hear that you received respectful and helpful service throughout your process. Your feedback means a lot to us.

February 29, 2024

This dealership is very clean and organized. The customer service representatives are polite and efficient. My favorite part of service is the video that the technician sends. They are so helpfu More

by monicamathews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos
Apr 13, 2024 -

MINI of Ontario responded

Thank you for highlighting our cleanliness, efficiency, and the value of our video service at MINI of Ontario. We greatly appreciate your detailed input. Your words inspire us to maintain high standards on all fronts.

February 23, 2024

Melissa was wonderful. She was attentive and kind, addressing all of my questions. An asset to your dealership. More

by DocKP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa
Apr 13, 2024 -

MINI of Ontario responded

We appreciate your recognition of our team's efforts at MINI of Ontario. We're pleased to know you found them attentive and kind. Thanks for choosing us.

February 21, 2024

My experience at this dealership was seamless. My sales associate Melissa Duarte was attentive and very knowledgeable about the inventory of cars and helped me choose the one best for my needs. I More

by KMF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Duarte , Doug Pielemeier
Apr 13, 2024 -

MINI of Ontario responded

We appreciate the feedback at MINI of Ontario. It's always wonderful to hear of our team providing attentive, informed assistance in your vehicle selection process. Enjoy your Mini!

January 04, 2024

Very happy with all my Mini of Ontario experiences starting with service on Mini #1 and most recently with the friendly sales people regarding Mini #2. More

by JB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samantha Z., Doug Pielemeier
Apr 13, 2024 -

MINI of Ontario responded

We appreciate your kind words and rating. It's great to hear you had a pleasing experience with both the service and sales department at MINI of Ontario. We value your continued support with us.

November 30, 2023

Fast and easy Sales person patient and knowledgeable. Financing very simple Found the color that we are looking for More

by Robin Situmeang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duarte, Doug Pielemeier
Dec 01, 2023 -

MINI of Ontario responded

We appreciate your positive feedback about the quick service, patient salesperson and simple financing option at MINI of Ontario. We're glad we could match the color you were searching for.

August 08, 2023

Brought my vehicle into mini of ontario, and I regret it. The cost of "LABOR" is over $200 an hour. To me that's overpriced. They at least doubled the cost of the parts required to fix my vehicle. The didn't More

by Unsatisfied customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Doug Pielemeier
Aug 09, 2023 -

MINI of Ontario responded

Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you about parts pricing, loaner car availability, and your overall experience with our Parts and Service Teams here at MINI of Ontario. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Colin Benham Parts Director BMW and MINI of Ontario 909 906 4061 direct cbenham@penskeautomotive.com

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