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MINI of Montgomery County

Gaithersburg, MD

4.7
153 Reviews

820 Russell Ave

Gaithersburg, MD

20879

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Showing 153 reviews

July 24, 2023

Josh was great to work with. He answered all of my questions during any time of the day, even on his day off. Any car salesman I’ve worked with in the past has always been really More

by austin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Tejada
Aug 03, 2023 -

MINI of Montgomery County responded

Austin, thank you for the feedback. We are so glad Josh could assist you! We appreciate the five-star rating, and we hope to see you again!

July 14, 2023

Nick Kumar of Mini Montgomery went above and beyond to swiftly resolve my service maintenance issue. More

by Jed Vicencio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Kumar
Aug 03, 2023 -

MINI of Montgomery County responded

Thank you for sharing your feedback. We are so glad Nick could assist you. We look forward to your next visit at MINI of Montgomery County!

July 13, 2023

We had the most pleasant experience with purchasing the right car for my mom. Can't thank Brian enough for his impeccable service and his attention to detail. More

by radpaat
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Keener
Aug 03, 2023 -

MINI of Montgomery County responded

Thank you for sharing your experience. We are so glad Brian could assist you. Customers like you are why we love doing what we do!

July 13, 2023

Customer Specialist Brian Keener was prompt with his response that included a custom video of the new car. Pleasant experience, and no pressure from the sales team. More

by pdoddanna12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Keener
Aug 03, 2023 -

MINI of Montgomery County responded

Thank you for sharing your feedback. We appreciate your business at MINI of Montgomery County!

July 08, 2023

Dennis was prompt and provided an excellent customer experience. Every staff member was extremely nice and accommodating. More

by foodie123
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dennis Andia
Aug 03, 2023 -

MINI of Montgomery County responded

Thank you for the feedback. We are so happy Dennis could assist you!

July 03, 2023

The car salesman, Brian Keener, made the experience friendly, quick, and easy. We loved working with him. More

by mkirk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Keener
Aug 03, 2023 -

MINI of Montgomery County responded

Thank you for the five-star rating. We hope to see you again at MINI of Montgomery County!

June 30, 2023

Forget about getting extended service warranty. It will just take forever or near impossible getting a refund from Finance Team or Nick Kumar. More

by Jed Vicencio
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nick K./Edio/ Saliba
Aug 03, 2023 -

MINI of Montgomery County responded

Jed, thank you for the feedback. Our General Manager, Nick, has reached out to you to resolve this. If you have any additional unresolved concerns, please reach out directly to Nick as your satisfaction is important to us!

June 24, 2023

What a wonderful buying experience. It was quick and everyone was very friendly and professional. More

by Hsc1991
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dennis
Aug 03, 2023 -

MINI of Montgomery County responded

Thank you for the five-star rating! We are thrilled to hear about your recent experience. Enjoy your new ride!

June 11, 2023

I purchased my Mini from Dennis last month. Dennis and the team made the purchase easy and went above and beyond to make it look great. While there are other Mini dealerships in the area, this More

by MA mF
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dennis Andia
Aug 03, 2023 -

MINI of Montgomery County responded

Thank you for the five-star rating. We are glad Dennis could assist you. Enjoy your beautiful MINI!

June 11, 2023

Great service and friendly staff. I had a very pleasant experience which is rare these days. More

by Farid.jalali
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian
Aug 03, 2023 -

MINI of Montgomery County responded

Thank you for sharing your feedback. Your satisfaction is our top priority at Passport MINI!

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