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MINI of Montgomery County

Gaithersburg, MD

4.6
141 Reviews

820 Russell Ave

Gaithersburg, MD

20879

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Showing 141 reviews

May 03, 2012

Let me start by saying, these guys are AWESOME! There’s not enough room here to explain all the different ways I appreciate the service they offer and the fantastic cars they sell – so, these are just some More

by peter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jen Gerhartz
January 23, 2012

From my first call to Ryan in service till I left the dealer with my car repaired, I had nothing but the best service ever. This is the most friendly dealership I have ever been to. I am new to Mini and More

by coadman1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Malin
December 07, 2011

All work was covered by warranty, no extra work was pushed on me, which has happened in other dealerships. I was give a loaner to drive. I was kept up with what was going on and when they found a rattl More

by Kekku
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bogdan Poplacean
December 03, 2011

I needed an oil change and was greeted by Ryan Malin (Service Manager) and Nelson. Ryan has LOTS of experience with the MINI cars and fields all questions. Customer oriented and attentive. Nelson is att More

by joanw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Malin, Nelson, Scott, Dennis (mechanic)
November 21, 2011

The dealer was so efficient and friendly, overing use of iPads while you waited, coffee, tea, snacks on house. They finished servicing my car in less than 1 1/2 hours as promised, and threw in a free wash. More

by ketchryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Malin
November 19, 2011

Out of all the Mini dealerships in the area, this has got to be the best service. Actually, this is the best service I've ever gotten in any car dealership. Def. makes me feel good about being a mini owner. More

by quinntransformer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Malin
November 15, 2011

Service was very timely as promised. As far as I know the quality of work is great. Very friendly staff and service advisor. Very pleasant experience and it made my day. Price was the best deal in town! More

by Jesse E. Sese
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Malin
November 10, 2011

they had the best service of all the dealerships i have been to, they did not try to take advantage of me like other dealerships try and the work done to the car was excellent and made my car feel brand ne More

by apostolos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ryan malin
November 04, 2011

The location is great and the team seems very knowledgeable. I extended my maintenance plan and so am delighted that I will be able to take my car here as long as I live in Maryland. An enjoyab More

by kelsa128
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan, Service
October 26, 2011

I went in with what I thought was a little problem with my seat, which ended up being a bigger problem. In asking them to do a check-up of the car, they found some undercarriage problems from hitting a po More

by kbharding
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
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