MINI of Montgomery County

2017 Mini Clubman I recently purchased my 2017 mini clubman. My sales rep was Chris Manley. He was professional, curteous, and great to work with. His sales manager G I recently purchased my 2017 mini clubman. My sales rep was Chris Manley. He was professional, curteous, and great to work with. His sales manager Giles, was awesome to work with as well. We loved the car that we purchased, and the experience was quick and easy. I would recommend this sales team to anyone who wants to purchase a Mini Cooper! Thank you guys for the wonderful experience. Let’s motor! Scott More

TJ and Danny Bad Customer Service My point of writing this review was not just to get my car fixed. TJ and DANNY had some of the worst customer service I've experienced in my LIFE! Aft My point of writing this review was not just to get my car fixed. TJ and DANNY had some of the worst customer service I've experienced in my LIFE! After telling me that they didn't break my car over and over again. I left to speak to my mother on the phone. TJ came outside and walked up to me and asked me did I have a problem with him. At this point, I did not Feel safe. I felt threatened. I immediately told him to get away from me else I would call the police. TJ kept saying "we are fixing your car what more do you want us to do" He did not apologize. I even saw him laughing while sitting at his desk . He needs to be TRAINED on customer service and how to deal with Situations like these. More

Excellent Experience I went car shopping with my daughter at MINI of Montgomery. We were greeted by Mr. Jaffar Chaudhry, who made us feel comfortable at the showroom and I went car shopping with my daughter at MINI of Montgomery. We were greeted by Mr. Jaffar Chaudhry, who made us feel comfortable at the showroom and he showed us around and guided us through the available cars there. I must say that this was my best car shopping experience ever and my daughter got her first new car. Mr. Jaffar Chaudhry was very informative and he was answering very question of ours patiently and we really want to thank him for his help throughout the process. More

Great! I love this place! I've worked with Danny and Nick in sales, Tim and Umar in Finance, and I have to say it was a pleasure to work with all of them. I I love this place! I've worked with Danny and Nick in sales, Tim and Umar in Finance, and I have to say it was a pleasure to work with all of them. I love my new car! I have been a Mini owner for more than 11 years, and wouldn't consider going anywhere else. The service center is great too. They really take care of you, don't make you purchase repairs you don't need, and always leave your car in impeccable condition (washed and shined). Highly recommend! More

great place, professional staff Edio made the selection and sales process very easy, great facility and efficient team. Friendly and professional disposition, deep knowledge of the Edio made the selection and sales process very easy, great facility and efficient team. Friendly and professional disposition, deep knowledge of the various models, useful test drive and comparisons More

Best Sales & Service Around I bought my mini in 2014 and the whole process was great, zero complaints with everyone involved. I have also taken my mini in for service as needed I bought my mini in 2014 and the whole process was great, zero complaints with everyone involved. I have also taken my mini in for service as needed the service staff is the best around. I have owned Mercedes, Jeep, VW and more and the sales and service staff at Mini of Montgomery County have made me a Mini owner for life. Yep they are that good. More

Great customer service, unbeatable price, friendly staff The sales agents, Chris and Danny, were very friendly and provided all the useful information I want to know, and Chris also gave me a very beautiful The sales agents, Chris and Danny, were very friendly and provided all the useful information I want to know, and Chris also gave me a very beautiful price as compared to other dealerships around me. They were always honest and never hid any fee/cost in order to lower the estimate to lure the customer. Since I ordered my car via MTO, I had to wait a month or two until I could pick up the car. Danny kept updating the production status to me, and made the whole purchasing process easy and no pressure. All in all, this was a very good purchasing experience, highly recommended! More

Great People My husband and I bought our newest Mini from Passport Mini of Montgomery County. Everyone from our salesman, sales manager and to the finance directo My husband and I bought our newest Mini from Passport Mini of Montgomery County. Everyone from our salesman, sales manager and to the finance director, was friendly and very helpful. They made our buying experience enjoyable. More

Incompetent Towed my car in as it stopped working at an intersection. The lady service tech said " we'd take a look at it BUT you gotta pay us $134.00" No problem Towed my car in as it stopped working at an intersection. The lady service tech said " we'd take a look at it BUT you gotta pay us $134.00" No problem as I had no other choice. On the phone the next day she tells me the timing chain was kaput . I asked her specifically what else could also be broken since I did not want to spend $5k on a '06 mini. Standard answer is we don't know till we open it up. Again I asked, in her expertise opinion, what has her experience been? Well people, two days later she calls back with a list of over $5K. I asked then to put it back together as I wanted a second opinion. After paying $1300.00 for a part she said I ordered and car still not running, I towed the car to another mini/bmw guys and they straight out told me it would be a waist of money at this point. On top of all that, the car was not put back together, and everything was left in the trunk . They lie to get you hooked and then once the gut is open tell you " oh yea, others problem with your car". What kind of mini service are you guys. A corner mechanic shop knows more than these guys. More