Back

MINI of Montgomery County

Gaithersburg, MD

4.7
153 Reviews

820 Russell Ave

Gaithersburg, MD

20879

Directions

By Type

Showing 153 reviews

July 09, 2020

Interesting inventory choice, clean facility, but solo test drives aren't welcome. Was kind of upset at that policy. If one is okay with test driving in the presence of sales consultant, it's a decent dea More

by Dima
Recommend Dealer
Yes
Employees Worked With
Don't Know the Name
June 15, 2020

I purchased a car from this so-called "premium" dealership, and was treated with unwarranted suspicion by the senior finance and management staff. If I wasn't halfway through the purchase at the p More

by mouillesands
Recommend Dealer
No
Employees Worked With
Charske
November 12, 2019

Great experience with John Wyatt he work with me all the way through . Everyone was friendly and helpful. Buying a car can be pain but they made a very good experience More

by Gtjmopar
Recommend Dealer
Yes
Employees Worked With
John wyatt
February 11, 2019

FAILED TO SEND ME CHECK FOR MORE THAN 2 WKS AND COUNTING This is the worst dealership I have ever seen. We sold a car here and the dealership has been withholding the check for more than two weeks. We still More

by CHOUMB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rod Heskee
Feb 13, 2019 -

CHOUMB responded

Finally received the check due weeks ago. We sold a car here and the dealership withheld the check for more than two weeks. The follow up customer service is poor so beware.

January 11, 2019

Excellent Experience We recently purchased a 2018 Countryman at Mini of Montgomery County, and the experience was quite positive. We had received a call that our low milea More

by Mini Marvelous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Mann, Nick
September 14, 2018

Wonderful experience All of the individuals from this dealership were extremely kind and respectful. They were knowledgeable and not pushy, allowing me to make my own dec More

by Miniowner3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Manley
July 31, 2018

Best Customer Service Ever!! I have purchased many luxury cars over the years, but Mr. Chris Manley is the ABSOLUTE best! Totally professional and so personable. Very happy with More

by Barbara P. n Bill W.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
June 12, 2018

Easy purchase I bought my Cooper S this weekend. I worked with Chris Manley and I would highly recommend him. He is very knowledgeable and what he wasn’t sure of, h More

by Zoom8646
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Manley
May 31, 2018

Car Buying Made Easy I bought my Countryman from Chris Manley a couple months ago and it was an absolute pleasure. Chris made the process easy from start to finish ... ext More

by Angelique
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Manley
March 07, 2018

Customer Service Mr. Singh was very helpful and very patient with me in buying the car I desired.. So often great customer service goes unnoticed, thank you Mr. Singh More

by Moe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sukhbir Singh
...
10
...