Back

MINI of Fairfield County - Service Center

Darien, CT

4.7
532 Reviews

532 Reviews of MINI of Fairfield County - Service Center

Sort by
September 26, 2022

Very polite and helpful from the appointment person to service people. I appreciated the accommodations they extended to me. More

by muttonmonk
Recommend Dealer
Yes
Employees Worked With
MaryLou & Eric
Sep 26, 2022 -

MINI of Fairfield County responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the MINI of Fairfield County team. Drive safely, and we hope to see you back again down the road!

September 24, 2022

Not to have waited for the service, the staff are polite and courteous, I don’t have to wait for so long when they do the service More

by AVIC.COTTONGIN
Customer Service
Recommend Dealer
Yes
Employees Worked With
Scott Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

MINI of Fairfield County responded

Thanks so much for stopping in. The MINI of Fairfield County team is always here to help and get you back on the road in no time!

September 17, 2022

When changing a tire takes an entire day, that’s bad enough. But when you have an appointment and then they say it’ll take the entire day that’s worse. More

by DAVID.HORVITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cara Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2022

Beautiful facility, reception person was very kind, Courtesy car was much appreciated. Would recommend, even though far from home, (Trumbull). More

by parenzan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2022

Amazing customer Service! I made an error with my scheduled appointment time. Cara Rizzo went out of her way to accommodate my needs. I also loved the video update I rece More

by ANDREA.KAWAKAMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2022

Always receive professional service at this dealership. Part of the reason I’ve driven Mini for the past 15 years More

by DONVERGARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2022

Staff was pleasant and inviting to all my questions and assisted me with all I ask. Look forward to get more help when and if needed More

by Mouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Zappulla
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cara Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Laporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2022

I waited a long time to get service, and everyone who got there after we left before me. I only needed a wiper blade change. Overcharged as well. More

by bigmase16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not listed
September 09, 2022

Everyone is so nice and helpful. They explain everything involved in servicing the car. Also great to be able to reserve a loaner. More

by TOSGOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Rizzo
September 07, 2022

Worst service ever. Just paid $2000 for repair two weeks back and then had the service few days back and still have the sporadic check engine light. They argument is lig More

by Yogitha.julakanti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cara Rizzo
1.0
This rating includes all reviews, with more weight given to recent reviews.
...
8
...