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MINI of Fairfield County - Service Center

Darien, CT

4.6
533 Reviews
Call Service Center (203) 348-4700

533 Reviews of MINI of Fairfield County - Service Center

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December 08, 2023

Cara is excellent at explaining any issues about mechanics in a straightforward and simple manner More

by kathryngaffney104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cara Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Sampaio
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2023 -

MINI of Fairfield County responded

Kathryn, thank you for giving a shout-out to Cara! She is certainly an asset to the MINI of Fairfield County team and we'll be sure to pass your five-star review along. Have a great rest of your day!

December 08, 2023

Great service! Easy to get an appointment that works for my schedule. Staff is very polite, thorough and accomodating. More

by IMAGINE2925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cara Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Octavio
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Dec 08, 2023 -

MINI of Fairfield County responded

We're glad to know you found our service great and scheduling easy at MINI of Fairfield County! We appreciate your kind words about our staff. Thank you for the positive review!

December 03, 2023

Friendly, thorough and helpful staff. No issues getting a loaner and convenient appointment was available within a week.. More

by 2ndMini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2023 -

MINI of Fairfield County responded

We're glad to know that you found our staff at MINI of Fairfield County friendly and helpful! It's great to see we could provide a loaner car for your convenience. Thanks for the positive review!

November 30, 2023

Extremely accommodating Courteous On-Time Efficient Responsive Clean and comfortable premises Have absolutely nothing other than “5 star” service to say! More

by lcsrubinstein
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Laporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2023 -

MINI of Fairfield County responded

Thanks for the stellar review,! We're glad to know you found our service at MINI of Fairfield County efficient, responsive, and accommodating. Your feedback is greatly appreciated! We hope to see you down the road.

November 28, 2023

Super efficient and fast service, staff very professional and knowledgeable, dealership facilities are clean and well maintained. More

by THIAGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cara Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2023 -

MINI of Fairfield County responded

We appreciate your feedback! It's great to know that you found our service at MINI of Fairfield County efficient and professional. We strive to keep our facilities clean for all customers, so we're glad this didn't go unnoticed. Thanks again!

November 28, 2023

Service department was very easy to work with. Communication was great. Evaluation was thorough and explanation Came with details, so I understood the problem and could decide about the repair. More

by Lisa O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cara Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2023 -

MINI of Fairfield County responded

Lisa, we're glad to know our service department at MINI of Fairfield County provided you with thorough quality care. We always aim for clarity so that you can make informed decisions about your vehicle's needs. Thanks for the feedback!

November 23, 2023

They have a wonderful staff there very attentive and patient iexplaining step-by-step i bought my mini here and it has always been a great experience Thk u More

by Nyc3571mini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Octavio Rodriguez
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Nov 25, 2023 -

MINI of Fairfield County responded

We're delighted to know that you've had consistently great experiences with us at MINI of Fairfield County. Our team is always here to provide attentive service and make sure everything is clear for our customers. Enjoy your MINI!

November 13, 2023

This is my 3rd Mini & I have never had a bad experience - Service & sales is always helpful & respectful. More

by Mylindylou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabrizio Reda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2023 -

MINI of Fairfield County responded

It's great to know you've consistently had positive experiences with us at MINI of Fairfield County. We appreciate your loyalty! Wishing you many safe and happy miles ahead in your newest Mini!

November 10, 2023

Always great service video is a wonderful part of the service people are friendly and efficient More

by cat.j.rom6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cara Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Sampaio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2023 -

MINI of Fairfield County responded

Thank you for your trust in MINI of Fairfield County! We appreciate your support.

November 06, 2023

Very organized. ..we're ready to get started the moment I arrived for my appointment... absolutely no wait. More

by Cmurray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cara Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2023 -

MINI of Fairfield County responded

We're glad to know that you appreciated our organization and efficiency at MINI of Fairfield County. Thanks for sharing your experience!

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