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MINI of Fairfield County
Darien, CT
1,041 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
Come visit our brand new showroom in Darien CT - Route 1, Exit 13 off I-95. We look forward to serving you at our new facility!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,041 reviews
February 04, 2021
Vincent did an excellent job handling our concerns. sorry i dont have any other words to describe this review review review review review review review review review i dont have any other words to describe this review review review review review review review review review More
by RFPARTNERS
Verified CustomerEmployees Worked With
Vince
February 04, 2021
This was one of our top 5 worst experiences. First, the service center didn’t believe our concerns about the thermostat problem (we were right). Then, after taking nearly a week to assess and repair the p service center didn’t believe our concerns about the thermostat problem (we were right). Then, after taking nearly a week to assess and repair the problem, our vehicle was hit when it was driven by a service tech who stalled it out at a light (its manual shift). Then, for another week, we were told inaccurate information again and again about the body work needed after the collision. It was only through the help of the insurance company (of all people) that we finally received accurate information about the status of our car. We will never go here for service again. More
by gparksalvatore
Employees Worked With
Scott
February 04, 2021
My whole service experience from the loaner Mini offered to to the price they quoted me was spot on! I love dealing with Mini of Fairfield to to the price they quoted me was spot on! I love dealing with Mini of Fairfield More
by LOVEGROVE5
Employees Worked With
John Corcoran, Steve Pagani
February 04, 2021
the computer was not reset to schedule the next service, resulting in an extra trip to have the message changed. It could have been done all at once. resulting in an extra trip to have the message changed. It could have been done all at once. More
by YVES.GADEN
Employees Worked With
John Corcoran, Steve Pagani
February 04, 2021
I'm driving my 5th MINI from MINI of Fairfield for a reason, they're excellent. The sales staff has always been great to deal with - Joy being the most recent, she's terrific, highly recommend - and the reason, they're excellent. The sales staff has always been great to deal with - Joy being the most recent, she's terrific, highly recommend - and the service I've enjoyed over the past 16 years has been the best. I was very sorry to learn Service Manager John Corcoran retired, as he was the most competent and professional auto service manager I have ever dealt with. Hopefully the very high standards John set for his team will continue at MoF Service. The only criticism I have of my recent PM service would be the excessive number of notifications they sent me via text, voicemail and email reminding me of my scheduled service. Yes, notifications are a great idea, 10 of them in the days preceding my service was not only unnecessary, it became intrusive. One or two is all we need...BUT, since this is my only complaint, they get my highest recommendation, thanks MoF! More
by CDH88
Employees Worked With
John Corcoran, Joy Teodosio, Steve Pagani
February 04, 2021
I am normally not a fan of bringing my vehicles to dealerships for repairs, however the service advisor, I believe his name was Peter, was unbelievalbly helpful and attentive. He answered all my quest dealerships for repairs, however the service advisor, I believe his name was Peter, was unbelievalbly helpful and attentive. He answered all my questions and addressed all my concerns. The service was impeccable, timely and professional. Extremely grateful for his help!!! More
by RLAKPINTO
Employees Worked With
Peter Reed
February 04, 2021
The experience was great in every way. My car was serviced quickly and professionally and the people were helpful and friendly. I appreciated all of the COVID precautions. serviced quickly and professionally and the people were helpful and friendly. I appreciated all of the COVID precautions. More
by Anonymous
Employees Worked With
John Corcoran, Steve Pagani
February 04, 2021
Everything was great. Joy was fast and very good at the closing. Joe kept me up to date on the long wait and was always accessible. closing. Joe kept me up to date on the long wait and was always accessible. More
by JTOUSCANY
February 04, 2021
We had a great experience! After we got home we noticed there was a problem with our pre-owned mini- We brought it in and they fixed it ASAP. there was a problem with our pre-owned mini- We brought it in and they fixed it ASAP. More
by Diana
February 04, 2021
My first experience financing a car and they made it easy and pleasant. Thank you for your patience and great customer service. Very freindly staff. and pleasant. Thank you for your patience and great customer service. Very freindly staff. More
by TORRESNADINE57
