MINI of Fairfield County

Easy to book service online with several options. Good COVID precautions. Service was done right with lots of communication and finished same day. Good experience. COVID precautions. Service was done right with lots of communication and finished same day. Good experience. More

MINI of Fairfield County has always been a pleasure to deal with. They are always helpful, always accommodating, always friendly. They always have a loaner for me if I need one and if I choose to wait the deal with. They are always helpful, always accommodating, always friendly. They always have a loaner for me if I need one and if I choose to wait there, there is coffee and a comfortable living room type place to sit and read. And their work is always well done and complete. Every interaction I have had with them has been perfect and I don’t say that lightly. More

Great service!! I am trading in my vehicle soon in a few months and you put your money on it. I will head back to Fairfield County dealer. months and you put your money on it. I will head back to Fairfield County dealer. More

I will purchase my next car from you as well. Great vehicle and great service department. i always have such an easy time with my service appointments. vehicle and great service department. i always have such an easy time with my service appointments. More

This is one of the best dealerships I’ve worked with. They explain procedures and are efficient in making appointments and arranging loaners. I’ve also stopped by for emergency service and been well take They explain procedures and are efficient in making appointments and arranging loaners. I’ve also stopped by for emergency service and been well taken care of. My only issue is a lack of a clear plan or schedule for maintenance. My car has over 90K miles and I feel like I’m hit with surprise repairs every time I take it in. I went in for brakes to be replaced and they found frozen strut mounts and a meed to replace the radiator. I would love a list of about how often different components meed replaced and ideally where mine stand! I’m hoping to have this car for another 20-30K miles so it’d be nice to have an idea of how much those miles will cost me! More

Liz in Service is great! She kept me posted on status of my MINI and informed on what was being done and the price. Having a loaner was super helpful! my MINI and informed on what was being done and the price. Having a loaner was super helpful! More

A friendly and welcoming facility. Getting an appointment was easy, dropping off/picking up easy, explanation of service thorough. A tad miffed that within seven days of taking home my new (pre-owned) car bo was easy, dropping off/picking up easy, explanation of service thorough. A tad miffed that within seven days of taking home my new (pre-owned) car both key fobs died, but they were resuscitate them quickly and even showed me how to open the stubborn fobs. More

Very professional, helpful and friendly. service was quick and thorough. Peter at the desk was particularly helpful ensuring that he explained everything to my satisfaction. quick and thorough. Peter at the desk was particularly helpful ensuring that he explained everything to my satisfaction. More

Liz in the Service Department was awesome! Very helpful on the phone and more so in person. Greeted me with a friendly smile and took the time to answer all my questions! on the phone and more so in person. Greeted me with a friendly smile and took the time to answer all my questions! More

They did a very good job at keeping me up to date on the progress of My vehicle. Price was reasonable. But Esh that’s whatcha get for buying a BMW product. progress of My vehicle. Price was reasonable. But Esh that’s whatcha get for buying a BMW product. More