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MINI of Fairfield County

Darien, CT

4.8
1,022 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page. Come visit our brand new showroom in Darien CT - Route 1, Exit 13 off I-95. We look forward to serving you at our new facility!
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154 Post Road

Darien, CT

06820

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Showing 1,022 reviews

March 11, 2021

Impressive processes altogether. From online appointment scheduling to valet service to sending a short movie about a faulty tire and constantly keeping me in the loop via text messages. Very competent and More

by ludwig.willisch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Escobar
Mar 12, 2021 -

MINI of Fairfield County responded

Thank you Mr. Willisch

March 09, 2021

stopped in for wiper blade change and to check tire pressures without appt. Took us right away and work completed while we waited. Peter even polished away some Fender marks from shrinking garage openi More

by paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Reed
March 08, 2021

You guys are very helpful and understanding. I really appreciate it considering I don't have much positive experience with dealers around here. Thank you. More

by DAVIDKHILDEBRANDT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz Escobar
March 08, 2021

Dropped off my car for service- oil change etc. plus received a loaner. Contactless process took Les than 10 minutes to drop off and pick up. More

by FRINITI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Reed, Liz Escobar
March 08, 2021

Easy to book service online with several options. Good COVID precautions. Service was done right with lots of communication and finished same day. Good experience. More

by RSB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Reed
March 06, 2021

MINI of Fairfield County has always been a pleasure to deal with. They are always helpful, always accommodating, always friendly. They always have a loaner for me if I need one and if I choose to wait the More

by JUDYKAGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cara Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Reed, Liz Escobar
March 05, 2021

Great service!! I am trading in my vehicle soon in a few months and you put your money on it. I will head back to Fairfield County dealer. More

by roctorres78
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Liz Escobar
March 05, 2021

I will purchase my next car from you as well. Great vehicle and great service department. i always have such an easy time with my service appointments. More

by JWPELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Reed, Liz Escobar
March 03, 2021

This is one of the best dealerships I’ve worked with. They explain procedures and are efficient in making appointments and arranging loaners. I’ve also stopped by for emergency service and been well take More

by ARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Reed
March 02, 2021

Liz in Service is great! She kept me posted on status of my MINI and informed on what was being done and the price. Having a loaner was super helpful! More

by AMJTAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Escobar
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