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MINI of Fairfield County

Darien, CT

4.8
1,022 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page. Come visit our brand new showroom in Darien CT - Route 1, Exit 13 off I-95. We look forward to serving you at our new facility!
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154 Post Road

Darien, CT

06820

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Showing 1,022 reviews

March 19, 2021

This team runs a tight ship. They answered calls promptly. Kept me informed. Were courteous and went the extra mile to care for my car More

by COREY45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2021

Great service and communication with the customer. The problem with my car was identified quickly and repaired with no hassle and was covered under warranty. More

by PaCeFaCe36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2021

Management - Joe and Finance Manager were outstanding . Prompt response on offering and next steps pertaining to our Mini lease ( happens to be our 5th Mini) More

by ALEX.SANTINI24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Zappulla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joy Teodosio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance Manager - I cannot recall her name
March 18, 2021

Very friendly, well informed and good communication. Peter is the best service representative i have dealt with in many years. Loaner service also very good. More

by FERRNIC1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Reed
March 17, 2021

Always great to work with and are always thorough. Service performed quickly and they are excellent at communicating with their customers and giving an an entire overview of what has been serviced on More

by DEANNANICOLE6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2021

My recent experience having my mini serviced was just like my last one a year ago. Excellent, Quick, efficient and very professional staff. I love them! More

by LNOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Reed, Liz Escobar
March 13, 2021

Polite and very helpful. Would recommend Dealer ship to anyone looking for a Great car and good service. Also like that they offer a loaner vehicle when service is needed. More

by WILLMILEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Reed
March 13, 2021

Everyone was helpful on all the details and questions I had. Excellent follow-up as well! I would highly recommend this dealership to anyone shopping for a Mini. More

by THOUGHTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabrizio Reda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Zappulla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joy Teodosio
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2021

Incredible service, great employee picked my car up at my home, left me a loaner and was brought back at end of day. Not only did they service it but cleaned it inside & out. Buy a mini from them now!! More

by JANE14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabrizio Reda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Zappulla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joy Teodosio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cara Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince Robustello, Peter Reed, Liz Escobar
Mar 12, 2021 -

MINI of Fairfield County responded

Thank you Ms. Carroll

March 11, 2021

The buying process was quick and easy. Great dealership and very friendly! My salesman and the manager worked well together to get me in and out in a timely manner. More

by TRACEYANDRONACO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Zappulla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joy Teodosio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brahm Turner-Schaefer
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