Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
MINI of Fairfield County
Darien, CT
1,048 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
Come visit our brand new showroom in Darien CT - Route 1, Exit 13 off I-95. We look forward to serving you at our new facility!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,048 reviews
Verified Customer
July 03, 2021
I found my salesperson to be caring, personable, and knowledgeable. He understood my needs and worked hard to satisfy them. I am looking forward to driving the car. knowledgeable. He understood my needs and worked hard to satisfy them. I am looking forward to driving the car. More
by MYAVES
July 02, 2021
Great service both sales and finance departments. Eric Graham and the sales manager were the best we've ever encountered. Yes another reason to go with BMW. Graham and the sales manager were the best we've ever encountered. Yes another reason to go with BMW. More
by DC Deb
Employees Worked With
Other Employees :
Eric Graham was our Sales person, not Fabrizio above., Joy Teodosio
July 01, 2021
Everything went very smoothly, I was impressed with the video I received about my car. I always second-guess when a service place tells you theres a lot of work to be done, it’s nice to actually see what t video I received about my car. I always second-guess when a service place tells you theres a lot of work to be done, it’s nice to actually see what they’re talking about. More
by victoriamarsh64
Employees Worked With
Other Employees :
Vince Robustello, Peter Reed, Liz Escobar
June 30, 2021
Everyone at Mini is super helpful and keeps me informed of progress. Everyone works hard and is knowledgeable. Very Mindful of my time snd prices. Works with me. Thank you all. of progress. Everyone works hard and is knowledgeable. Very Mindful of my time snd prices. Works with me. Thank you all. More
by GINAGIANNONE
June 28, 2021
Everyone made me feel so comfortable!! I felt I could trust this place! They helped me pick out the color of my next Mini! trust this place! They helped me pick out the color of my next Mini! More
by JNolta
Employees Worked With
There was two women- I know one was Liz but I’m not sure who the second was. Both were wonderful!, Liz Escobar
June 27, 2021
My service experience with Mini of Fairfield was excellent. They came and picked up the car, kept me advised, we’re courteous, pleasant…I couldn’t have been happier. excellent. They came and picked up the car, kept me advised, we’re courteous, pleasant…I couldn’t have been happier. More
by MSEIDEMAN5
Employees Worked With
Liz Escobar
June 25, 2021
Customer service oriented, helpful and felt like a partner in helping me make the right decision for me and my lifestyle. partner in helping me make the right decision for me and my lifestyle. More
by MELORAZ
June 25, 2021
Really appreciate the customer service, the responsiveness, efficiency, communication and ease of purchase . responsiveness, efficiency, communication and ease of purchase . More
by CONNIE.COHEN
