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MINI of Fairfield County

Darien, CT

4.8
1,022 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page. Come visit our brand new showroom in Darien CT - Route 1, Exit 13 off I-95. We look forward to serving you at our new facility!
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154 Post Road

Darien, CT

06820

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Showing 1,022 reviews

May 27, 2021

My service experience was fine. It was warranty service so there was no cost. I had my battery replaced previously. I thought it was pricey but the service was performed adequately. More

by CHARLESGOOD3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Escobar
May 26, 2021

Outstanding service quickly delivered on short notice at a fair price. Helpful staff discussed my repair options and kept me informed throughout. Technician’s post-service video was clear and reassuring. We More

by Satisfied Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz Escobar
May 25, 2021

Straightforward and easy to deal with. Made the whole process seamless. They were very transparent on pricing and financing options, and we were able to be in and out with our new car in less than 2 hour More

by GABRIELLE.CIMAROSA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabrizio Reda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Zappulla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joy Teodosio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021

Car salesman was horrible to deal with and didn’t listen. Accused customer of lying. Made buying experience very difficult. Will not go back to dealership. More

by SubaruBuyer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Zappulla
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joy Teodosio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffery Albanesi
May 20, 2021

Fabrizio was really great and super helpful. He made the process very easy and the car is beautiful 🤩 My family and I are pleased with the whole experience. Thanks MINI of Fairfield! More

by PAULOMAMARTINEZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabrizio Reda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Zappulla
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joy Teodosio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2021

The service was great they took care of me and the issues I had with my car. The employees Cara and Liz were accommodating efficient and friendly I would definitely recommend Mini of fairfield county to my f More

by MAIREAD_HOWLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joy Teodosio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cara Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz Escobar
May 13, 2021

Provided Excellent service. Pleasant and helpful staff. They worked with my schedule to fix my car. Very happy with my new car. Would recommend to all More

by LPETRUCELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Zappulla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz Escobar
May 11, 2021

Liz Escobar in the service department is top-notch. Excellent service from top to bottom. She deserves a raise! My tire was fixed in appropriate time. They gave me a great loaner. More

by MEGMORRIS11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Escobar
May 10, 2021

Purchased a very unique limited version at fantastic price. Great buying experience through Jeffery A. Very knowledgeable and caring sales professional. The extra miles Jeffery walked and cared for u More

by Hobidobi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 08, 2021

Returned car with service light on and estimate for brakes which was twice what an independent Audi/BMW dealer charged me. Took over a day to get on the diagnostic computer More

by GEFFMAN64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cara Rizzo
4.0
This rating includes all reviews, with more weight given to recent reviews.
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