MINI of Fairfield County

Great service department. They are always friendly and helpful and clear about the work being done. They also have a great collection of rubber ducks helpful and clear about the work being done. They also have a great collection of rubber ducks More

Friendly courteous staff, knowledgeable technician, considerate, helpful appointment reminders but maybe a bit too many and provided timely status updates. I would like to have the specials as a perma considerate, helpful appointment reminders but maybe a bit too many and provided timely status updates. I would like to have the specials as a permanent process instead of shopping between this dealership and the Hartford dealership. More

Costumer service was awful. Liz from Service was very rude ,disrespectful and did not listen to my needs as costumer. I asked to speak to a manager and I was denied of my request. Only pass my complaint rude ,disrespectful and did not listen to my needs as costumer. I asked to speak to a manager and I was denied of my request. Only pass my complaint to a different service person,Cara. More

Great service!! Five star!!!! Love my mini!!! Thank you for all you do….not sure why it has to be twenty five words but here you go for all you do….not sure why it has to be twenty five words but here you go More

The dealership is wonderful! I love Liz as she is so friendly and helpful. Since I had a medical appointment the next day they managed to get my car finished in time and had it washed as well! Liz got friendly and helpful. Since I had a medical appointment the next day they managed to get my car finished in time and had it washed as well! Liz got an Uber to take me home and bring me back the next day! Couldn’t be better!! More

It was a very easy experience and Fabrizio, our salesperson was fantastic. We bought a car for my elderly mother and he was very patient and helpful. Highly recommend. salesperson was fantastic. We bought a car for my elderly mother and he was very patient and helpful. Highly recommend. More

Liz was great at coordinating service and communicating with me. Like the video walk-thru of diagnostics. Prior call to schedule service was a nightmare, however! with me. Like the video walk-thru of diagnostics. Prior call to schedule service was a nightmare, however! More

All of the people I dealt with were helpful and responsive. The service was excellent and timely. The car is running fine after the repairs. responsive. The service was excellent and timely. The car is running fine after the repairs. More

Good service overall. Mini car BMW prices though.And Good service overall. Mini car BMW prices though. And when a service invoice is $2,200, it is nice to have the a car washed But a bit of vacuum would Good service overall. Mini car BMW prices though. And when a service invoice is $2,200, it is nice to have the a car washed But a bit of vacuum wouldn’t hurt. Also, a environment charge of $35, mandatory or not is a bit over the top when the bill is so high. I understand that nothing is free, but after 13 years as a customer and 2 cars purchased…it is hard to be 100% happy. More

No complaints! The work was done efficiently, everyone in the process was kind, and the price was reasonable. They made it very easy to get the car into good shape. Thank you! the process was kind, and the price was reasonable. They made it very easy to get the car into good shape. Thank you! More