MINI of Fairfield County

It was a very easy experience and Fabrizio, our salesperson was fantastic. We bought a car for my elderly mother and he was very patient and helpful. Highly recommend. salesperson was fantastic. We bought a car for my elderly mother and he was very patient and helpful. Highly recommend. More

Liz was great at coordinating service and communicating with me. Like the video walk-thru of diagnostics. Prior call to schedule service was a nightmare, however! with me. Like the video walk-thru of diagnostics. Prior call to schedule service was a nightmare, however! More

All of the people I dealt with were helpful and responsive. The service was excellent and timely. The car is running fine after the repairs. responsive. The service was excellent and timely. The car is running fine after the repairs. More

Good service overall. Mini car BMW prices though.And Good service overall. Mini car BMW prices though. And when a service invoice is $2,200, it is nice to have the a car washed But a bit of vacuum would Good service overall. Mini car BMW prices though. And when a service invoice is $2,200, it is nice to have the a car washed But a bit of vacuum wouldn’t hurt. Also, a environment charge of $35, mandatory or not is a bit over the top when the bill is so high. I understand that nothing is free, but after 13 years as a customer and 2 cars purchased…it is hard to be 100% happy. More

No complaints! The work was done efficiently, everyone in the process was kind, and the price was reasonable. They made it very easy to get the car into good shape. Thank you! the process was kind, and the price was reasonable. They made it very easy to get the car into good shape. Thank you! More

altho the service went well and the dept was pleasant, it took longer than they said and i find it amazing that i cant be told what's wrong with my car or what it needs w/o paying an expensive diagnostic fee took longer than they said and i find it amazing that i cant be told what's wrong with my car or what it needs w/o paying an expensive diagnostic fee. More

Just a word of advice. Making people write something when they don’t want to leads to them not filling out the survey. I don’t want to write anything. when they don’t want to leads to them not filling out the survey. I don’t want to write anything. More

I really like the video review of the car and my advisor, Liz, was great to work with. She explained the issues, pricing, and was able to get me into a loaner. Liz, was great to work with. She explained the issues, pricing, and was able to get me into a loaner. More

Jeff and the whole tram were so fun to work with. The available color convertible wasn’t my first choice, so the team went the extra mile to help me personalize my pre-owned mini to fit my style and pref available color convertible wasn’t my first choice, so the team went the extra mile to help me personalize my pre-owned mini to fit my style and preferences. More

This was my first service experience with my mini. Pete was awesome! Nice waiting area where I was able to get work done and enjoy the change of scenery. was awesome! Nice waiting area where I was able to get work done and enjoy the change of scenery. More