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MINI of Fairfield County
Darien, CT
1,027 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
Come visit our brand new showroom in Darien CT - Route 1, Exit 13 off I-95. We look forward to serving you at our new facility!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,027 reviews
August 14, 2021
Everything went very smoothly…. work explained to me very thoroughly, no issues with work done and checkout was painless. Would recommend to other mini customers. thoroughly, no issues with work done and checkout was painless. Would recommend to other mini customers. More
by bobbutler2
Verified Customer
August 13, 2021
Very busy dealership but the service team is great about getting you in and out quickly. Peter is especially helpful and made everything go smoothly. getting you in and out quickly. Peter is especially helpful and made everything go smoothly. More
by vixter151@aol.com
Employees Worked With
Peter Reed
August 12, 2021
They did a good job wonderful work nice i love .it my car run 100% mod ting turn up burn road feeling so good mini to the world. run 100% mod ting turn up burn road feeling so good mini to the world. More
by Smithmarvin165
Employees Worked With
August 12, 2021
Everyone was very friendly and very professional.When Everyone was very friendly and very professional. When picking up car, finance person could not be any better…. Extremely efficient. Never had a deli Everyone was very friendly and very professional. When picking up car, finance person could not be any better…. Extremely efficient. Never had a delivery go so smoothly. Would recommend highly. More
by jandlct
August 10, 2021
Fast and easy to get the car I wanted! Thank you for all of your help. It even arrived earlier than expected. So happy with it! of your help. It even arrived earlier than expected. So happy with it! More
by ALLISONVLEACH
August 09, 2021
Great!… the Service Advisor Liz was very nice … At first she said it would be a while before I got my car back because of all the maintenance stuff I was doing but pleasantly surprised that it only took a f she said it would be a while before I got my car back because of all the maintenance stuff I was doing but pleasantly surprised that it only took a few hours to complete …. They could of wiped some of the fluids off the engine cover and brake fluid area after replacing the fluids but I cleaned it up myself after I got home plus there was debris on my passenger floor mat after they changed out the cabin filter … but no big deal …. Just have to be aware and clean up after changing those things … overall great experience ….but pricey .$$$ More
by SJM from New York
Employees Worked With
The actual service tech who worked on my car was nice enough to send me a quick video of there 35 point check … I thought that was cool … , Liz Escobar
August 09, 2021
We were on a trip to Maine from New York when our Mini started having electrical problems. (Granted, it's an old one!) That goodness we were near Darian and MINI of Fairfield County. Even though they were started having electrical problems. (Granted, it's an old one!) That goodness we were near Darian and MINI of Fairfield County. Even though they were fully booked, they helped us get a basic sense of the problem (after we barely were able to roll up under the service area roof). Everyone was super friendly, professional and went out of their way to meet our needs, including paying for an Uber to get us over to the rental truck place. (Yes, we had to rent a moving truck - no cars available. Ugh!) It's also a clean, comfy and well-maintained facility. Can't say enough good things about them! Thanks especially to Scott, Cara, and Liz. More
by mshorr
August 04, 2021
Mini got the job done. However, it was very expensive and it took a long time. My car was there for more than 10 days. The service advisor can be rude; eg. no need for a comment telling me I didn't hav and it took a long time. My car was there for more than 10 days. The service advisor can be rude; eg. no need for a comment telling me I didn't have an appointment. Obviously I did not plan to have my car break down in the middle of the street. She could be more responsive and respond to voicemail quicker. I found myself going into the dealership to find out the status. I was fortunate that a friend lent me their extra car. More
by MICHOPHIL
Employees Worked With
Liz Escobar
August 03, 2021
Very smooth and easy process to order my vehicle, follow its delivery status, and sign paperwork quickly and efficiently when it arrived. I was in and out in less than an hour the day I picked up my vehicle its delivery status, and sign paperwork quickly and efficiently when it arrived. I was in and out in less than an hour the day I picked up my vehicle. More
by ESHUN16
