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MINI of Fairfield County
Darien, CT
1,022 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
Come visit our brand new showroom in Darien CT - Route 1, Exit 13 off I-95. We look forward to serving you at our new facility!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,022 reviews
Verified Customer
September 17, 2021
Very very easy dealership to work with.In and out it was Very very easy dealership to work with. In and out it was a great experience all around from start to finish. Buying process was stress free and ple Very very easy dealership to work with. In and out it was a great experience all around from start to finish. Buying process was stress free and pleasant. Car was delivered as promised... Erik, Joe and Joy were all excellent. Thanks More
by REGATTA133
September 17, 2021
Don’t give me a minimum word count—I am far too busy to sit here and type this. sit here and type this. More
by dldanile
Employees Worked With
Other Employees :
Peter Reed, Liz Escobar
September 16, 2021
They performed the work as expected and were quite friendly during the process. No drama here. Sales team was a different story though. friendly during the process. No drama here. Sales team was a different story though. More
by richard5791
September 15, 2021
The service is always the best. The new valet service is great. From start to finish a very good experience. great. From start to finish a very good experience. More
by Diane
Employees Worked With
Other Employees :
Peter Reed, Liz Escobar
September 13, 2021
Excellent service, but I think it is unnecessary and unsafe to require personal info and documents to be emailed. Since I still have to enter the facility to give my key to be read and to sign forms, I unsafe to require personal info and documents to be emailed. Since I still have to enter the facility to give my key to be read and to sign forms, I can easily hand my license, credit card, and insurance card to the loaner person before dealing with my service rep. Also they called me 15 minutes before closing time to say that my car is ready. Even though I could still be there before closing, they told me to come in the next morning. They should either call me sooner or be willing to stay a few minutes late (later than 5:30pm) More
by Li2021
Employees Worked With
Peter Reed
September 07, 2021
The dealership helped me right away with my car overheating in their lot....rushed out and the manager immediately got the situation under control. The car did sustain damage from that and took sev overheating in their lot....rushed out and the manager immediately got the situation under control. The car did sustain damage from that and took several days to resolve it all. My only complaint is not hearing back when I'd call to know what progress and results were being made..... All in all they made all the repairs they said were needed and so far the car seems to be running well! More
by sgdllc
Employees Worked With
September 06, 2021
Good customer service. The staff are friendly and keep you informed. The video review is helpful. Service is completed as promised in a timely manor. you informed. The video review is helpful. Service is completed as promised in a timely manor. More
by JRESTLER
Employees Worked With
Peter Reed
