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MINI of Fairfield County
Darien, CT
1,022 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
Come visit our brand new showroom in Darien CT - Route 1, Exit 13 off I-95. We look forward to serving you at our new facility!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,022 reviews
Verified Customer
October 07, 2021
Very prompt and friendly. Recommend products which I ended up purchasing. Very professional all around ended up purchasing. Very professional all around More
by SUNG
October 06, 2021
This is the first time in 14 years I was not satisfied with service. So not a bad record! I was not told the recall would take so long. I delivered my car on a. Thursday morning at 8:15. The part nee with service. So not a bad record! I was not told the recall would take so long. I delivered my car on a. Thursday morning at 8:15. The part needed to be ordered. Friday the job was not completed so the car stayed in the shop over the weekend. It was finally ready at 3 p.m. Monday. A seat belt recall ended up involving five days. In the future recalls should be scheduled early in the week so that the weekend is not involved. More
by RMSPICE
Employees Worked With
Liz Escobar
October 05, 2021
Great professionals making the whole "buying" experience a very pleasant one without pushing you to get a sale... a very pleasant one without pushing you to get a sale... More
by CARLOSP1
October 05, 2021
Jeff Laporte was very helpful. I made an appointment to test drive for one of the preowned vehicles at the dealership, he was very patient and was able to assist with the buying process. Would definitely r test drive for one of the preowned vehicles at the dealership, he was very patient and was able to assist with the buying process. Would definitely revisit. More
by J_CIE
October 01, 2021
It was a good experience though it was end of month so they were pushing for a sale. They did not give me enough for my trade in which was disappointing they were pushing for a sale. They did not give me enough for my trade in which was disappointing More
by SARAJANE01
September 29, 2021
My experience was frictionless and the team answered and worked with me on getting me the car I wanted. worked with me on getting me the car I wanted. More
by JOED104
September 28, 2021
Always very friendly and professional. Keeps you up-to-date on the mini, and does great work. A+++ up-to-date on the mini, and does great work. A+++ More
by CARILVA70
Employees Worked With
Other Employees :
Peter Reed, Liz Escobar
September 28, 2021
While the sales process and the car are well above expectations- I am very disappointed with the service department, more in the lack of transparency, the ability to clearly answer questions, and desi expectations- I am very disappointed with the service department, more in the lack of transparency, the ability to clearly answer questions, and desire to upswell at all costs. As an auto enthusiast, I have to say that this is the first premium brand dealership I am hesitant about having my car serviced at. More
by tim@walsh.net
