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MINI of Fairfield County
Darien, CT
1,047 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
Come visit our brand new showroom in Darien CT - Route 1, Exit 13 off I-95. We look forward to serving you at our new facility!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,047 reviews
December 22, 2021
Everyone was very pleasant and extremely helpful and knowledgeable. Easy drop off and pickup of my vehicle, seamless. knowledgeable. Easy drop off and pickup of my vehicle, seamless. More
by Jeno
Verified Customer
December 22, 2021
Communication is not their strong point. Their product is very good but over priced. They quoted me 232 then wanted to charge me 250. They charged me 232 and added a bogus 26 charge after the fact. I c is very good but over priced. They quoted me 232 then wanted to charge me 250. They charged me 232 and added a bogus 26 charge after the fact. I could have had the same thing done at an independent shop for half the price. The pre-purchase inspection did NOT give me any indication on the overall condition of the motor transmission or clutch. More
by ADARBAID
December 20, 2021
For $660 service charge I didn't get a courtesy wash. Techs left marks from working on the vehicle. Adds a touch of class for what is charged. ?????? Techs left marks from working on the vehicle. Adds a touch of class for what is charged. ?????? More
by dkeller50
Employees Worked With
December 17, 2021
Never a good experience. Every time we had had to bring in the car, we have ended up spending so much money. I have had several leases, and in the lease period never had to pay above service covered. With in the car, we have ended up spending so much money. I have had several leases, and in the lease period never had to pay above service covered. With my mini, every service drop requires either new brakes, or new tires. I have a 3 year lease, and we have already had to replace tires 3 times. It’s ridiculous. And mini refuses to match prices when they know they are higher. Mavis and town fair will not provide a written quote because they dont want you to shop it around. So we cannot match compare like you suggested and your manager is always difficult about being friendly about these large cost items and amendable. I went to Toyota service the same week, was less than an hour, cost zero, the staff was ALL extremely friendly and the wait room was like a hotel lobby. More
by FRANK.BARTOLOTTA
Employees Worked With
December 17, 2021
Great service and all employees were helpful and knowledgeable. So pleased that I could also have a loaner vehicle. knowledgeable. So pleased that I could also have a loaner vehicle. More
by CQUERKER
December 17, 2021
It’s fine. The service dept is friendly but slow. The service area waiting room is barren. service area waiting room is barren. More
by mgbte
Employees Worked With
December 16, 2021
Very very very very very very very happy and very very very very nice person very very nice person More
by SAAMAZAR
December 15, 2021
I have used this dealer for MINI service for 10 years. Always courteous and timely. Always courteous and timely. More
by PETERSCORZIELLO
December 14, 2021
Fantastic and friendly service!They are incredibly a Fantastic and friendly service! They are incredibly a accommodating and do a great job! I highly recommend them! Fantastic and friendly service! They are incredibly a accommodating and do a great job! I highly recommend them! More
by YOUNGPUG1
Employees Worked With
Liz Escobar
