Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
MINI of Fairfield County
Darien, CT
1,047 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
Come visit our brand new showroom in Darien CT - Route 1, Exit 13 off I-95. We look forward to serving you at our new facility!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,047 reviews
January 13, 2022
Very courteous and friendly staff, great service and even though i had to drive some distance to bring my car for service in Darien, it was well worth the trip and was pleasure to see that you are well taken though i had to drive some distance to bring my car for service in Darien, it was well worth the trip and was pleasure to see that you are well taken care of. More
by Perry Zand
Verified Customer
January 13, 2022
I'm very pleased with this dealership which is the main reason why I returned even though I purchased my 2019 Mini at another dealership! reason why I returned even though I purchased my 2019 Mini at another dealership! More
by EZONIZ
January 12, 2022
The dealership was very professional from the time we bought the car to the first service appointment. Cara was friendly and explained every step. I needed a loaner and the process was seamless. bought the car to the first service appointment. Cara was friendly and explained every step. I needed a loaner and the process was seamless. More
by OPENBOOKSHOP
Employees Worked With
January 12, 2022
I had a dead battery I got it to Mini they put a new battery in the next day I appreciate their service but think it’s a bit expensive other than that all is well battery in the next day I appreciate their service but think it’s a bit expensive other than that all is well More
by CJ38R
Employees Worked With
Liz Escobar
January 11, 2022
I was told the issue causing my car not to start was battery and spark plugs/ignition coil related. I had them replace my battery, but was not satisfied with the quote for the plugs/coils; as I could ge battery and spark plugs/ignition coil related. I had them replace my battery, but was not satisfied with the quote for the plugs/coils; as I could get genuine Mini parts online for @$315, which is less than half of what the dealer quoted (@$690). I will be replacing the spark plugs and coils myself. I did confirm with the service manager that the vehicle would start and was fine to drive with the old spark plugs/ignition coils until the new ones arrived…that is not the case. The vehicle has not started since the day after I got it back from the dealer. I’m not happy and will be following up with the dealer. More
by TAOS76
January 10, 2022
Excellent and efficient service - my car was well taken care of and everyone was friendly and helpful. care of and everyone was friendly and helpful. More
by elizabeth.matthews7
Employees Worked With
January 07, 2022
Liz at front desk made the whole process seamless for me! I stopped in to have my door looked at and she noticed I had a service due soon. I stopped in to have my door looked at and she noticed I had a service due soon. More
by ROCKY20
January 07, 2022
Jeffrey is the best salesman I ever deal with bc mine previous experience buying a new car from dealer were not so great . I highly recommended Jeffrey you not going to be disappointed when you deal with previous experience buying a new car from dealer were not so great . I highly recommended Jeffrey you not going to be disappointed when you deal with his professional approach and very friendly like a family business he is running. Thanks Fairfield Mini County dealer.Lester happy owner of Mini SE British Green More
by LESRYBAK
