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MINI of Fairfield County
Darien, CT
1,022 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
Come visit our brand new showroom in Darien CT - Route 1, Exit 13 off I-95. We look forward to serving you at our new facility!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,022 reviews
February 01, 2022
We value the quality service. They always take the time to thoroughly explain what is needed, answer all questions, and keep us updated regarding the timing of repairs. We don't like having to visit, but a to thoroughly explain what is needed, answer all questions, and keep us updated regarding the timing of repairs. We don't like having to visit, but appreciate their service when we do. More
by LSINER
Verified Customer
January 26, 2022
I just wanted a water pump to be fitted and had to argue to avoid a diagnosis charge. I knew the diagnosis already. The manager had to be consulted before they agreed to waive the charge. I had to sign a di to avoid a diagnosis charge. I knew the diagnosis already. The manager had to be consulted before they agreed to waive the charge. I had to sign a disclaimer. It’s never nice to have company policy quoted at you when it isn’t properly understood. They changed the water pump and had to admit it was defective. Otherwise, they did the work well and even sent me details of others things that needed doing (which sounds a lot like diagnosis to me). Not very happy. Not sure I’ll be back. More
by JAYANDJUDEREAD
Employees Worked With
January 25, 2022
The Service Department is top notch! The process is easy and timely and the communication is great. The people are very friendly and professional. and timely and the communication is great. The people are very friendly and professional. More
by tbcaddyshack
Employees Worked With
January 25, 2022
Very efficient, considerate of my time commitments, clear communication and the desk staff was friendly communication and the desk staff was friendly More
by TRUDIE.GUBITZ
January 24, 2022
Great service and a wonderful communication with the customers. I’m so happy with my car results and of course I’m coming back😃 customers. I’m so happy with my car results and of course I’m coming back😃 More
by NOELIACHIC26
Employees Worked With
January 24, 2022
I have always used mini of Fairfield and it has always been a great experience and very professional. Cara Rizzo was wonderful. Thanks again, John Giacchetti been a great experience and very professional. Cara Rizzo was wonderful. Thanks again, John Giacchetti More
by IVAN19
Employees Worked With
January 21, 2022
Super pleased with Mini of Fairfield service. Liz Escobar was amazing. She kept me up to date with what was going on with my mini. She was clear in her explanation of what was wrong. In addition she was very was amazing. She kept me up to date with what was going on with my mini. She was clear in her explanation of what was wrong. In addition she was very sweet. More
by SCAROLAN
Employees Worked With
The gentleman who took my car when I arrived. I didn’t get his name unfortunately but he was very nice. , Liz Escobar
January 21, 2022
Great customer service, friendly, polite and knowledgeable. Service area is clean and the whole experience was a pleasure. knowledgeable. Service area is clean and the whole experience was a pleasure. More
by LORIAHANSEN1020
January 20, 2022
I have no problem with service . I am very happy with I have no problem with service . I am very happy with the work. Keep friendly ! I have no problem with service . I am very happy with the work. Keep friendly ! More
by FFRIQUETTE17
