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MINI of Fairfield County

Darien, CT

4.8
1,022 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page. Come visit our brand new showroom in Darien CT - Route 1, Exit 13 off I-95. We look forward to serving you at our new facility!
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154 Post Road

Darien, CT

06820

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Showing 1,022 reviews

February 12, 2022

I’ve never had a better experience buying scar the people there are honest helpful and willing to go that extra mile More

by GSHERRACING13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabrizio Reda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Zappulla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joy Teodosio
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2022

Liz was great! Attentive to our concerns and ensured that we were taken care of. Thank you! More

by Manny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Escobar
February 10, 2022

A fantastic experience for me as I’m not car savvy . They’re consumer focused, attentive and was to see you satisfied. More

by CATHYLEEGRUHN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : My motoring associate Jefferey was fabulous!
February 10, 2022

Efficient and well run operation. Delivered on their promises, kept me informed and had the car ready at the time they committed to earlier. The video message from the technician was a nice touch! More

by TANSMYTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz Escobar
February 10, 2022

Customer service is outstanding. Prices are steep due to size of vehicle. Vehicle is small therefore small spaces to reach hence more labor charges. Cannot complain . Mini is a great car and would buy anoth More

by Marie-lou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Escobar
February 10, 2022

Good service. Good communication using text messages to make appointment etc. Cool video of undercarriage provided. But very expensive rates for routine maintenance services. More

by kenmarcuse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marylu Mollo , Liz Escobar
February 10, 2022

Excellent service. Delighted to have valet service during COVID. Appreciated video of work done. All concerns taken care of plus a few added touches. Communications with Carla were great. A great service exp More

by WJSWANSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2022

People are great. Pricing is a joke. Almost $600 to update programming along with a forced oil change to complete the program update. Insane. More

by YININN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cara Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2022

very fast service, good communication, however was not able to get loaner car and was charged for diagnostic testing which would not have happened at my home dealership More

by ANABELLE.MURPHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cara Rizzo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Skorvanek
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Reed, Liz Escobar
February 08, 2022

The service advisor Cara was excellent. She was knowledgeable and efficient and confident. Cara has good people person skills. More

by jo-jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Zappulla
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cara Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Reed, Liz Escobar
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