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MINI of Darien

Darien, CT

4.9
1,108 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page. Come visit our brand new showroom in Darien CT - Route 1, Exit 13 off I-95. We look forward to serving you at our new facility!
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154 Post Road

Darien, CT

06820

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Showing 1,108 reviews

October 26, 2022

Great friendly people. Very helpful. Patient & professional. Was a wonderful experience. Thank you mini of Fairfield More

by debidickman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Laporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

MINI of Darien responded

This feedback is music to our ears! Thank you for trusting MINI of Fairfield County with your business, we hope to see you again down the road. Safe travels!

October 25, 2022

Based on my experience, the team that I interacted with was not customer centric. I went there twice for the same thing and left feeling that I was a bother to them. More

by trephene
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Don’t recall. But it was not Scott or Bill
Oct 26, 2022 -

MINI of Darien responded

We want the most for our guests, and I regret that we left you with a different impression. I appreciate you bringing this to my attention and I will have a conversation with my team to ensure a more attentive customer experience moving forward. If there is anything else I can do to make things right and earn back your trust, please give me a call. Best, Scott Miller - Service Manager - (203) 292-4365

October 20, 2022

I think if Jeffery hadn't been my salesman I might not have bought a car. I was so nervous (older widow) not having bought a car for 25 years, not used to bells and whistles, etc. I was worried to the p More

by Linda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Albanesi
Oct 20, 2022 -

MINI of Darien responded

Linda, thank you for taking the time to review us! We strive to deliver a seamless and professional purchase experience, and it means a lot to hear that this was reflected in your experience working with Jeffrey and Joy. We will be sure to pass on the kind feedback to them. Drive safely in your new vehicle, and enjoy it! We hope to see you back again at MINI of Fairfield County!

October 15, 2022

We loved working with Jeff! He is extremely knowledgeable, and a pleasure to work with. My kids thought he was great too. We could not be happier with our car! More

by Ribbit
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Laporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

MINI of Darien responded

Jeff is exactly as you described. He has a passion for assisting clients and is packed with knowledge. Enjoy your new ride and thank you for your business from your friends at MINI of Fairfield County!

October 14, 2022

It was a pleasure to do business with Erik. He's super-attentive and takes his time answering your questions. Even arranged for a loaner vehicle while the dealership prepped my new ride overnig More

by Mark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2022 -

MINI of Darien responded

Mark, it makes our day to see words like this! We're over the moon Erik offered thorough professionalism that accommodated your needs and shaped an exceptional experience. From everyone at MINI of Fairfield County, enjoy your new ride!

October 12, 2022

I bought my car from Fabrizio, and other than being an amazing salesman, you can see that he has an amazing heart. Went above and beyond in making my experience successful and pleasant. Thank you Fab! Gre More

by VFR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabrizio Reda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

MINI of Darien responded

Your review warms our hearts! We're overjoyed that Fabrizio was the ideal salesperson for you. From all of us at MINI of Fairfield County, enjoy your new ride!

October 12, 2022

Fast service, clear description of what service would occur, friendly and positive energy with service desk. More

by shoegoddez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Rizzo
Oct 12, 2022 -

MINI of Darien responded

Thank you for your review! We are glad that the team was nice to work with. See you again next time here at MINI of Fairfield County!

September 26, 2022

Very polite and helpful from the appointment person to service people. I appreciated the accommodations they extended to me. More

by muttonmonk
Recommend Dealer
Yes
Employees Worked With
MaryLou & Eric
Sep 26, 2022 -

MINI of Darien responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the MINI of Fairfield County team. Drive safely, and we hope to see you back again down the road!

September 25, 2022

It was a Wonderful experience People I dealt with were great, Very friendly It was a pleasure to do business with Very satisfied and a happy customer Thank you all. More

by ASAM1955
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabrizio Reda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Zappulla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joy Teodosio
Sep 26, 2022 -

MINI of Darien responded

We are thrilled that our team could deliver a five-star experience for you! Thank you for giving MINI of Fairfield County your business and for sharing your support on our page. Safe travels ahead!

September 25, 2022

The location was Clean and comfy. The actual process was quicker than i expected. Reps were friendly and attentive More

by KMAS3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joy Teodosio
Sep 25, 2022 -

MINI of Darien responded

Thank you for the lovely compliments on our facilities and team here at MINI of Fairfield County! We hope to see you again!

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