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MINI of Darien

Darien, CT

Overview
Employees
Reviews
Vehicles
4.9
1,108 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page. Come visit our brand new showroom in Darien CT - Route 1, Exit 13 off I-95. We look forward to serving you at our new facility!
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154 Post Road

Darien, CT

06820

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Showing 1,108 reviews

January 04, 2023

Excellent dealer and salesperson Jeff great experience would definitely recommend this dealership and love my mini More

by Mikeblasko9637
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Laporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joy Teodosio
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Jan 04, 2023 -

MINI of Darien responded

Thank you for the great review, Mike! We are so glad to hear that you had a successful purchase experience working with Jeff and the MINI of Fairfield County team. Drive safely, and we hope to see you back again down the road!

January 03, 2023

Salesman Jeff was great very accommodating and easy to deal with would recommend him and the dealership More

by Mikeblasko9637
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Zappulla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Laporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joy Teodosio
Report | Print
Jan 04, 2023 -

MINI of Darien responded

Thank you for the great review, Mike! We are thrilled to hear that Jeff delivered such an outstanding purchase experience. Drive safely, and we hope to see you back again at MINI of Fairfield County!

January 03, 2023

Eric at desk was great However my car was updated re electronics I was told settings I had would be saved Not one setting was saved !!!!!!! More

by Mygold911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Jan 04, 2023 -

MINI of Darien responded

Thank you for the great review! We are so glad to hear that Eric delivered such a successful service experience. With regard to the rest of your feedback, we apologize for the inconvenience with your settings and would be happy to speak with you to see what more we can do to help fix things. If you are willing to discuss this further, please feel free to reach out. Best, Scott Miller - Service Manager - (203) 292-4365

December 31, 2022

Eric was very helpful when I was checking out. The video that was texted to me was also helpful More

by WDR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Jan 03, 2023 -

MINI of Darien responded

We will happily pass along the kind words to Eric and the rest of the MINI of Fairfield County service team. Thanks so much for the kudos and we look forward to seeing you again next time. Take care!

December 28, 2022

Amazingly helpful with the buying and delivery process. Fabio is a gem of a salesperson. This is my 4th Mini and I love this dealership! More

by shaunmist
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabrizio Reda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joy Teodosio
Report | Print
Dec 29, 2022 -

MINI of Darien responded

Thank you for the great review and kind words about MINI of Fairfield County. We will be sure to pass along the kind words about Fabio. We appreciate your business and your loyalty, and we hope to see you in the future!

December 22, 2022

Jeff is professional and friendly! He is familiar with the products and shows great patience. More

by JW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Laporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joy Teodosio
Report | Print
Dec 22, 2022 -

MINI of Darien responded

Thank you for stopping by to review Jeff and MINI of Fairfield County! We truly appreciate your business!

December 22, 2022

The people are nice but the waiting area is spartan and uninviting. Wait times are long. A better area would help. Too, turn down the music a little. Super annoying. More

by mgbte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cara Rizzo
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Dec 22, 2022 -

MINI of Darien responded

We appreciate our customer's feedback because it shows us what areas within our organization need improvement. We will certainly have a discussion about the concerns you've listed here. Please let me know if there is anything else I can do for you! Scott Miller - Service Manager - (203) 292-4365

December 20, 2022

Jeff was very knowledgeable and easy to work with. Any questions or concerns I had were addressed thoroughly. Due to unforeseen circumstances, I needed to find the car I wanted pretty quickly. Jeff More

by Hemsd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Zappulla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Laporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joy Teodosio
Report | Print
Dec 20, 2022 -

MINI of Darien responded

Thank you for the great review! We are so glad to hear that Jeff and the MINI of Fairfield County team delivered such a professional purchase experience. Drive safely in your new vehicle, and enjoy it! We hope to see you back again down the road!

December 20, 2022

I am very happy shopping at Mini of Fairfield County. The fact that I just picked up my newest Mini makes me a repeat customer four times! More

by Hemsd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Zappulla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Laporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2022 -

MINI of Darien responded

Thanks so much for choosing MINI of Fairfield County! We're delighted that you could go home in a MINI you'll be sure to love. Enjoy!

December 17, 2022

Professional, courteous, knowledgeable. Easily accessible and seem very genuine. A bit of a trick from my home. More

by billhoey
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Fabrizio Reda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2022 -

MINI of Darien responded

Thank you for making the trek out to MINI of Fairfield County! We're glad that our team has been professional, courteous, and nice to work with. See you next time!

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