MINI of Darien

I absolutely love my MINI from the moment I bought it - almost 8 yrs ago now. And I've enjoyed the consistently excellent service at MINI in Darien. I've been quite worried about the engine light being o almost 8 yrs ago now. And I've enjoyed the consistently excellent service at MINI in Darien. I've been quite worried about the engine light being off/on in recent months and knew some serious repair work was called for. I came prepared for a long wait - to include my annual oil change/service, but as Cara explained extensive work required I leave the car for a couple of day and very kindly arranged for a loaner car. I was a bit nervous as I got behind the wheel of a nice new model MINI - at age 85 I'm not happy about adapting to "new" technology and the long drive home to Milford. But Cara was simply marvelous and patient showing me how the new features worked. Midway home, I realized I'd quite grown to love and enjoy this new Mini. And seriously treating myself to a new model perhaps next year. But I must thank Cara again for all her kindnesses - she is a real pleasure to deal with - always so efficient, professional and oh so helpful. More

Erik Graham has provided excellent service easy fast and completely informative Nice to see that customer full service still exists I would highly recommend mini of Fairfield Darien completely informative Nice to see that customer full service still exists I would highly recommend mini of Fairfield Darien More

Friendly helpful service. On time. Received a demo from sales for questions I had. Very happy. On time. Received a demo from sales for questions I had. Very happy. More

Very knowledgeable, responsive staff focused on providing exceptional customer service which makes buying a mini, fun! exceptional customer service which makes buying a mini, fun! More

Kind, compassionate, professional, knowledgeable, patient sales approach, consultative, advocate, sweet, personable, committed, fun, highly recommend to others. sales approach, consultative, advocate, sweet, personable, committed, fun, highly recommend to others. More

I had a wonderful experience there. The car I purchased safely transported me and my music instruments to my performance at Daryl Halls in NY on 9/3/23. The car I purchased safely transported me and my music instruments to my performance at Daryl Halls in NY on 9/3/23. More

Overall great experience with Jeff L, he provided professional and courteous customer service. I would recommend Jeff to my family and friends. professional and courteous customer service. I would recommend Jeff to my family and friends. More

Erik is friendly, responsive and easy to deal with. The whole process was a breeze! The whole process was a breeze! More

Excellent experience, my first time buying a pre-owned car and for the whole process everyone was courteous and respectful of my time. car and for the whole process everyone was courteous and respectful of my time. More

Everyone at MINI of Fairfield County is great, from sales to finance to service. I love my Cooper S convertible! I am very particular about my car and I like things just so, and my service advisor Cara is to finance to service. I love my Cooper S convertible! I am very particular about my car and I like things just so, and my service advisor Cara is always so patient and attentive and I appreciate that. They are straightforward about the service that needs to be performed and their prices are fair. Themis in Parts is very helpful as well. Overall, dealing with MINI of Fairfield County has been a pleasant and low stress experience. Thanks guys! More