MINI of Concord
Concord, CA
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Excellent service, no haggling Butch was very pleasant and professional. Got my MINI for a great price. Also he is very knowledgeable about the brand and the model I bought (Cooper Butch was very pleasant and professional. Got my MINI for a great price. Also he is very knowledgeable about the brand and the model I bought (Cooper S 2-door). More
Leveling-up At my age many are retired and sinking. After several years of struggles, I climbed on-top of my life again and felt it was time to level-up my game. At my age many are retired and sinking. After several years of struggles, I climbed on-top of my life again and felt it was time to level-up my game. First step was to get the car that is practical to operate, fun, crisp and which has reserve power to get up and go. My Mini Cooper S has every feature I could imagine and then some. After looking at some used MINIs at average used car dealerships, Siri on my iPhone directed me to MINI Of Concord, where I met Claro Tagle. He is a professional in every way, especially in the sense of his reading me and anticipating my needs. I felt him to be a tour guide at a luxury resort, the way he gave details on the Cooper S. The test drive confirmed all my hopes to be true and–making my decision to become an owner was a no-brainer. Sergei Below, sales manager, was also pleasant and gave me the feeling that I was the most important customer he had ever had. (Of course I knew that was far from the situation). Zack Lee–in finance had total knowledge of the various options and extras and, I chose most of them because I now have a vehicle that will be part of my modality and I wanted to have every base covered. I am now committed to living the success my Mini Cooper S shouts-out as a reminder of what a high quality life is all about. I am grateful to MINI of Concord for making buying my auto an exciting and pleasant experience. More
Professional & Friendly! I have enjoyed my interactions with the entire Concord Mini staff. Everyone was friendly and they all worked hard to ensure that I had an excellent mi I have enjoyed my interactions with the entire Concord Mini staff. Everyone was friendly and they all worked hard to ensure that I had an excellent mini experience. I have already recommended Concord mini to a number of people. More
Picking up our JCW Great service from Claro with a helpful assit by Sergei. Our new Mini Convertible was ready to go and looking sharp. The entire process was handled Great service from Claro with a helpful assit by Sergei. Our new Mini Convertible was ready to go and looking sharp. The entire process was handled nicely by all the players at Mini of Concord. More
Did all I asked and more to accommodate me Most of my dealing with this dealership was via email with Jason Krupa. I expressed what my needs were and what I wanted in a car. After several discu Most of my dealing with this dealership was via email with Jason Krupa. I expressed what my needs were and what I wanted in a car. After several discussions to make sure I had what I wanted and we achieved my goals. I waited for his call and a week or so later we drove down to the dealer ship (120 miles away). The care was ready and waiting, signed the papers and was out of there in a little over an hour. No hassle, no bull and it was deeply appreciated. More
A Female Friendly Salesperson: Jason Krupa I purchased Mini Countryman from Jason Krupa. He was honest, respectful and I felt zero pressure to rush my decision. Jason was very responsive to my I purchased Mini Countryman from Jason Krupa. He was honest, respectful and I felt zero pressure to rush my decision. Jason was very responsive to my many emails and phone calls. We had most of the deal mapped out before I even set foot in the dealership. Once I sat down with him face-to-face our arrangement did not change except to further accommodate my needs. Not once did he leave me in the office to sweat me out or "forget" what we had discussed. It was the least combative car buying experience I've ever had and I've had a few! I think I was only there about an hour before I was zipping off in my new cutie. I am a hairstylist and when I was speaking to my client (another Mini owner) about my car, she launched into a glowing review of her salesperson. Guess who it was? More
Jason is a great person to work with I drove to Concord Mini which was 90 Miles from my home. Jason made the deal worth the drive. Easy and fun is how every car buying experience should b I drove to Concord Mini which was 90 Miles from my home. Jason made the deal worth the drive. Easy and fun is how every car buying experience should be. Jason went a vibe and beyond and his follow up after the sale has been greatly More
Jason helped me to get my second MINI I was referred to Concord MINI by my coworker in 2015. I walked out that day after leasing a beautiful red 2 door hard top MINI. It is now almost 3 I was referred to Concord MINI by my coworker in 2015. I walked out that day after leasing a beautiful red 2 door hard top MINI. It is now almost 3 years later and I worked with Jason to figure out what I should do, purchase the car, get another lease or possibly purchase a used MINI from the Concord MINI. Jason did research to make sure I got the best deal. I drove off with another 2-door Hard Top that had been a loaner for the service department. It had less than 5,000 miles on it and was a 2017!!! Definitely a good choice. Thank you Jason!! More
Butch is a rockstar! Bought a car from MINI of Concord from out of state. Butch was a rock star, and did all he could to make a difficult transaction as smooth as possible Bought a car from MINI of Concord from out of state. Butch was a rock star, and did all he could to make a difficult transaction as smooth as possible. MINI of Concord even took care of the shipping (on their dime) of the vehicle to my house in Oregon. Fantastic! More
Helpful, Easy to Work With Staff After an unsuccessful visit to our local Mini Dealer (Sacramento), I contacted Jason at Mini of Concord through TrueCar. The experience was terrifi After an unsuccessful visit to our local Mini Dealer (Sacramento), I contacted Jason at Mini of Concord through TrueCar. The experience was terrific. No pressure, we got exactly the car we wanted and got a fair price. We wound up special ordering a 2 door hardtop. I would definitely recommend Mini of Concord and Jason if you are looking for a Mini. More